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Swedish Speaking Online Shopping Advisor

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Job Description - Swedish Speaking Online Shopping Advisor

Description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Swedish Speaking Online Shopping Advisor. If you have a flair for customer interaction and a love for online shopping, this role will be a great fit for you. In this position, you will assist Swedish-speaking customers in all aspects of their online shopping experience, ensuring they receive top-notch service and support.


Responsibilities

  • Engage with Swedish-speaking customers through chat, email, and phone to address their online shopping needs.
  • Provide detailed product information, guidance, and personalized recommendations to enhance their buying experience.
  • Manage inquiries related to order statuses, returns, and exchanges with efficiency and professionalism.
  • Assess customer needs and offer tailored solutions to improve satisfaction.
  • Keep informed about product ranges, offers, and company promotions to relay accurate information to customers.
  • Maintain detailed records of customer interactions for follow-up and quality assurance.
  • Cooperate with team members and other departments to resolve customer issues and improve service processes.


Requirements
  • Fluency in Swedish and English, with exceptional verbal and written communication skills.
  • Experience in customer service, particularly in an online retail or e-commerce environment.
  • A strong enthusiasm for e-commerce and an understanding of online shopping behaviors.
  • Ability to connect with customers and provide empathetic and effective assistance.
  • Familiarity with customer service software and e-commerce systems.
  • Excellent multitasking and organizational skills, capable of managing various customer inquiries effectively.
  • A positive team player with a strong dedication to customer satisfaction and service excellence.


Benefits
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Swedish Speaking Online Shopping Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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