Swedish Speaking Partner Support Consultant

Patrique Mercier Recruitment FR is a prestigious recruitment agency that specializes in connecting skilled professionals with outstanding job opportunities in Greece. We are currently on the lookout for a Swedish Speaking Partner Support Consultant to become a part of our dedicated team. This position is perfect for candidates who are customer-oriented and fluent in Swedish, eager to provide exceptional support to our partners.

Responsibilities

• Offer top-notch support to Swedish-speaking partners via multiple communication channels, including phone, email, and chat.
• Handle partner inquiries and resolve service-related issues efficiently.
• Inform partners about product features and provide guidance to enhance their overall experience.
• Accurately document interactions, inquiries, and resolutions in the CRM system.
• Work closely with internal teams to report complex partner issues and devise effective solutions.
• Engage in regular follow-ups with partners to ensure satisfaction and successful resolution of their concerns.
• Remain up-to-date with product offerings, industry developments, and partner feedback to continually refine support services.

• Fluency in Swedish and proficiency in English, both written and verbal.
• Previous experience in partner support, customer service, or a related field is advantageous.
• Strong problem-solving skills and a good grasp of IT systems.
• Excellent communication and interpersonal skills.
• Commitment to delivering exceptional customer satisfaction and building relationships.
• Proficiency with CRM systems and support tools is a plus.
• Ability to excel in a dynamic and collaborative work environment.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...