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Underwriting Service Specialist

Job Description - Underwriting Service Specialist



Underwriting Service Specialist within Multinational Insurance Programs


 


In the Nordic market we are one of the most specialized companies within commercial insurance and risk management services for local and international businesses. We provide nearly 1,000 customers with tailor-made insurance solutions and services within different segments such as Liability, Property, Marine, Engineering lines and construction, Financial lines, Accident and health. 


 


We are now looking for a new colleague to join our Underwriting Service Specialist Team within Multinational Insurance Programs, working from our office in Stockholm. 


 


Job description


As a Producing Underwriting Service Specialist, you will handle Multinational Insurance Programs within Property. Your role is partially administrative in nature, requiring keen attention to detail and the ability to manage complex systems and processes on a daily basis. You will work with international business, providing other Zurich Network Offices and Partners with the information they need to issue local policies within stipulated timeframes and quality standards. In addition, you will support Underwriters in both pre- and post-bound activities, and step in to assist your Underwriting Service Specialist colleagues when needed. Your role will also involve participation in external market activities and meetings with customers and brokers.


 


As a person, you demonstrate strategic thinking to tasks and are accurate in your work. You have a problem-solving mind-set, are communicative, and show multitasking capabilities. You understand concepts and instructions quickly and are comfortable making own decisions within your own sphere of work but understand when to seek advice. You like to work in a team where helping and supporting each other is an essential part of the success. You have an international mindset and like to work in an international environment.


 


What’s important in this role is your ability to take ownership and tackle challenges proactively. We value people who step forward, seek solutions, and drive initiatives with confidence. If you enjoy finding answers and making things happen, you’ll thrive here.


 


Qualifications:



  • Bachelor’s degree in business, economics or similar field.

  • Experience in a service role with market-facing activities / direct customer interaction

  • Experience within the international insurance market is a plus

  • High digital matureness with strong excel skills 

  • Solid verbal and written communication skills in both Swedish and English is a requirement


Skills and competencies:



  • Ability to deliver excellent customer service

  • Ability to work in multiple systems comfortably, working with both speed and accuracy

  • Ability to handle multiple priorities and change

  • Interest in continuous improvement of routines and processes


 


If you have any questions about the position, please feel free to contact:


Carl-Arvid Nilsson, Nordic Talent Acquisition Specialist, at [email protected], or


Craig Andrew, Team Lead Underwriting Services Multinational, at [email protected]


 


The selection process will run continuously, and we therefore encourage you to submit your application as soon as possible.


 


What we can offer you:



  • Hybrid working

  • Wellbeing initiatives

  • Benefit package

  • Global Career development

  • A diverse and inclusive workplace

  • Great location in the central part of the city


At Zurich we believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our customers and colleagues.


 


 


Who we are


Zurich Nordic is the local arm of Zurich Insurance Group, one of the world’s leading insurance companies with over 65 000 employees. Zurich has been operating in the Nordic market for 150 years with offices in Stockholm, Oslo, Copenhagen and Helsinki, where we also serve the Baltic market.


 


Zurich Nordic is a leading provider of commercial insurance solutions, as well as a wide range of risk management products and services, for businesses in the large corporate and middle market segment. We support companies with local and global presence, in more than 200 countries and territories.


 


Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. Its core values Optimism, Caring, Reliability, Togetherness, Forward-Thinking and Results Orientation guides its employees and informs every action they take. With Zurich, you can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive global team.


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About the Company

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