Summer job/ Sommarjobb - Customer Support Specialist

Company : Abb

Job Description - Summer job/ Sommarjobb - Customer Support Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Service Sales Support Manager

Your role and responsibilities (Mandatory)

The work model for the role is: onsite

You will be mainly accountable for:

Handling of customer inquiries and providing quotations to our customers.
Ensuring a positive customer experience by proactive communication and providing clarifications on customer questions related to the quotations and orders.
Coordinating with relevant resources to have complete ownership of the sales and order process.
Providing first class internal and external customer support and service

Qualifications for the role (Mandatory)

Experience in similar roles is preferred
Experience with Office 365 and Salesforce, and preferably experience in Business Online (BOL) and working in SAP.
An agile and proactive approach with demonstrated ability to take ownership of customer cases.
A collaborative, driven and customer focused approach.
Strong written and spoken communication skills in both Swedish and English.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Original job Summer job/ Sommarjobb - Customer Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Summer job/ Sommarjobb - Customer Support Specialist

Job Description - Summer job/ Sommarjobb - Customer Support Specialist

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