Administrative B2B Specialist

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world

The setup

• Job Title: Administrative B2B Specialist
• Working model: Hybrid
• Team: Partnership
• Location: Chiasso, Switzerland
• Contract:Fixed term (1 year) - full-time (36 hours/week)
• Travel time required: None / Minimal

We are looking for an Administrative B2B Specialist to join the Partnership team at lastminute.com, a dynamic global company of 1,200 people powering millions of holiday journeys.

The Partnership team manages a growing portfolio of B2B partners, and we need a person who becomes their administrative point of reference: someone who understands how our partnership business works, with its flows and specificities, and the ability to translate business and Finance needs into functional requirements and use cases for Tech teams. Good project management skills, including dependency analysis and coordination across processes, systems and teams. 

Sitting between the Partnership and the Administration & Finance teams, you will make sure that our partners' sales are correctly reconciled, invoiced and covered, bringing the needs of the team and of our partners to Finance, and Finance's requirements back to the team. You will own your tasks end to end with autonomy, and you will use data tools and AI smartly to make our current processes faster and more reliable.

If you are precise with numbers, curious about how a business works behind the scenes and keen to improve the way things are done, keep reading!

Key Responsibilities

• Be the contact point of the Partnership team with the Administration team, and Administrative department of partners, for all administrative tasks, and the administrative reference for our partners.
• Work closely with the Partnership team to learn the business flows and each partner's specificities, and represent the needs of the team and of the partners with Finance
• Verify on a monthly basis, using Excel, the sales data communicated by the partners against the data in the company systems, investigating and aligning any discrepancies.
• Provide the Administration team, on a monthly basis, with the data needed to issue accounting documents to the relevant partners, taking full end-to-end responsibility to ensure all internal and partner administrative steps are completed and numbers are properly reconciled.
• Create and manage Purchase Orders to cover the team's payable invoices.
• Manage the assigned tasks autonomously, from start to finish, meeting monthly deadlines.
• Propose and implement improvements to the current flows, also leveraging AI tools and automation to optimize activities.

Essential

• Excellent Excel skills (VLOOKUP, pivot tables, etc.).
• Confident, everyday use of AI tools to speed up analysis and routine tasks, with the curiosity to find new use cases.
• At least 3 years of office work experience in administrative tasks.
• Knowledge of administrative and accounting concepts (invoices, credit notes, purchase orders) .
• Languages: excellent written and spoken English. Italian is considered a welcome plus.
• University Degree required; a degree in Economics is considered a plus.
• High level of accuracy and attention to detail.
• Autonomy and proactivity in managing assigned tasks, with a problem-solving mindset.
• Good interpersonal skills and excellent ability to work in a team.
• Ability to work in a developing environment, whose dynamics and guidelines can change very quickly.

How we work together:

• An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)
• Shorter working week (36h as full time), with a half working day on Fridays
• Flexible start and end of the working day
• Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together:

• Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.
• Professional and managerial skills development training paths, access to e-learning platforms and to our internal platform offering bespoke training content

Other perks:

• 2 paid days off per year for volunteering purposes
• Occasional social events to foster connections among colleagues
• Travel industry discounts and flash exclusive staff fares
• We support our employees through life’s significant moments with leave options (e.g., parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!