- Smooth execution and mature IT operations (L1-L2) of user-facing infrastructure
- Entra (AzureAD)
- Windows 10/11 workstations
- SharePoint / OneDrive
- Exchange Online
- Endpoint Manager (Intune)
- Purview
- Apple Business Manager
- Execute ITSM processes such as: helpdesk, hardware and inventory management, software packaging and installation lifecycle.
- Responsible for the expansion and further development of the Microsoft Azure Cloud and Office365.
- Engagement in infrastructure incident response and resolution.
- Design cloud and endpoint solutions to meet business needs.
- Solve complex IT problems and be a key player in our technical support team.