Service Planning Engineer

Your role

As a Service Planning Engineer, you are responsible for preparing/coordinating all building and data center maintenance (preventive and corrective maintenance) and related repairs to minimize downtime. You are responsible for the optimal functioning of the annual maintenance plan and have an overview of the upcoming activities. In addition, you coordinate all customer service requests such as remote hands tickets and cross connects and assign them to the engineers. You monitor the SLAs and coordinate the execution by the site teams, prepare processes and procedures and create reports.

In this role, you act as a liaison between internal and external stakeholders such as customer service, facility management, security, suppliers, and our customers.

Your profile

• A well-balanced person who can work under pressure and can handle escalations calmly and competently


• Self-organized, solution-oriented and a strong sense of urgency while keeping an eye for detail


• A team player who contributes to team efforts and can also work independently, demonstrating initiative and proactiveness. 


• Excellent and effective communication skills, both oral and written


• Creative thinking and excellent problem-solving skills


• Capability to assemble the bigger picture based on various sources of information.


• Bachelor / Master’s degree, preferably in a technical field


• Familiar with typical datacenter infrastructure, like Diesel generators, UPS and cooling systems


• 5 years’ experience as a technician in an (electrical or industrial) critical environment


• Experience of project planning/scheduling and being in a coordination role


• Fluent in German and English, (minimum B2), both in writing and orally

What we can offer you

Lively, open team structures, flat hierarchies and a buddy system for quick familiarization. Permanent employment with flexible working hours and extensive social benefits (pension scheme etc.). Personal development prospects in an internationally active, rapidly growing company. Free drinks, fresh fruit every week, team events and further education opportunities for personal / team development, as well as employee events (e.g. Christmas parties).

Apply for a job

Interxion is small enough to adapt quickly to the rapidly changing digital world and large enough to work with some of the world's leading companies. We are also growing fast, so this is a great time to join our company and help shape our future. Please apply by clicking the "Apply Now" button. You will be directed to our application management system to create an account. This allows us to manage your application and store your personal data in accordance with our privacy policy.