Head Hostess - Kuwait

Career Land Center is hiring an experienced Head Hostess for an F&B company in Kuwait.

We are looking for a polished, confident, and guest-focused hospitality professional who can lead the hostess team, manage reservations and table allocation, and ensure every guest receives a warm, professional, and seamless welcome experience. The Head Hostess will support smooth front-of-house operations and maintain high standards of guest engagement, presentation, and service flow.

Key Responsibilities

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  Welcome and greet guests warmly and professionally upon arrival.

  
  


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  Manage guest arrivals, seating, waiting lists, and departures efficiently.

  
  


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  Ensure guests receive excellent service from the moment they enter the restaurant.

  
  


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  Handle guest requests, feedback, and minor concerns professionally and promptly.

  
  


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  Maintain a high standard of hospitality, guest satisfaction, and restaurant image.

  
  


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  Manage daily reservations, bookings, walk-ins, VIP guests, and special requests.

  
  


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  Maintain accurate reservation records and monitor table availability.

  
  


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  Coordinate table allocation according to reservations, guest preferences, and restaurant capacity.

  
  


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  Manage waiting lists during busy periods and communicate estimated waiting times clearly.

  
  


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  Monitor table turnover and coordinate with the service team to optimize seating.

  
  


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  Lead, guide, and support hostesses during daily operations.

  
  


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  Conduct briefings and communicate important reservations, VIP guests, events, and special requirements.

  
  


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  Train hostess team members on guest service, telephone etiquette, reservation procedures, and restaurant standards.

  
  


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  Monitor hostess grooming, appearance, punctuality, and professional conduct.

  
  


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  Coordinate closely with the Restaurant Manager, Reception Manager, service team, kitchen, and management team to ensure smooth operations.

  
  

Requirements

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  Previous experience as a Head Hostess, Senior Hostess, Hostess Supervisor, or similar front-of-house role.

  
  


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  Strong experience in restaurants, cafés, hospitality groups, or F&B operations.

  
  


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  Experience supporting or leading a hostess team is required.

  
  


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  Good knowledge of reservations, table management, guest flow, and waiting-list handling.

  
  


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  Excellent customer-service, communication, and guest-relations skills.

  
  


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  Confident, presentable, and able to create a strong first impression.

  
  


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  Strong organizational skills and ability to work under pressure.

  
  


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  Professional appearance, positive attitude, and strong attention to detail.

  
  


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  Experience with reservation systems is an advantage.

  
  


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  International hospitality experience is an advantage.

  
  


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  Willingness to relocate to Kuwait.

  
  

Benefits

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  Competitive salary package

  
  


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  Transportation provided

  
  


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  Medical insurance

  
  


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  Paid annual leave

  
  


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  Airfare/flight benefits according to employment terms

  
  


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  Employment visa/work permit support

  
  


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  Relocation support according to employer policy

  
  


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  Other benefits included in the employment package

  
  


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  Opportunity to work with a large hospitality group in Kuwait