Spare Parts Sales Supervisor

With over 50 years of experience in the HVAC industry, Baymak operates with two production facilities on a 60,000 m² site in Istanbul. 

As one of Turkey’s leading manufacturers, Baymak has a strong nationwide presence with nearly 500 dealers and over 2,100 sales points. Since 2013, Baymak has been a wholly owned subsidiary of BDR Thermea Group, a Netherlands-based global leader and one of Europe’s top three HVAC companies.

Together with BDR Thermea, we combine global expertise with local strength — all guided by the Group’s core values:

 One Team |  Customer Focus |  Sustainable Future

We are looking for a Spare Parts Sales Supervisor to join our growing team—someone with strong communication skills, a strategic mindset, and creative ideas that make a difference.

Key Responsibilities

• Conduct spare parts market and competition analyses; analyze and monitor spare parts processes across the industry,
• Design and implement SKU optimization,
• Plan and implement initiatives to improve the existing system structure for spare parts ordering and shipment processes,
• Follow up on the authorized service target bonus system and stock tracking system,
• Determine periodic spare parts order forecasts and monitor lead times,
• Ensure coordination of category management, pricing, and procurement to maximize revenue,
• Contribute to sustainable growth by strengthening collaboration with authorized service providers,
• Follow up on the products, accessories, and equipment the authorized service network may need for after-sales service activities, and ensure they are added to the after-sales product portfolio,
• Coordinate regional service managers and the Planning and Logistics teams to achieve the spare parts sales and profitability budget,
• Follow Product Development, R&D, and Quality projects carried out within the Group and the company, and provide support on matters related to spare parts operations,
• Establish and manage reporting processes with a data-driven approach.

Qualifications

• Bachelor's degree in Engineering (preferably Mechanical or Industrial Engineering),
• Minimum 5 years of experience in spare parts sales, planning, or after-sales services,
• Good written and spoken English,
• Proficient in MS Office; SAP experience is a plus,
• Experienced in team management, with strong communication and relationship management skills,
• Analytical thinker, results-oriented and open to development, with strong planning and organizational skills,
• Active driver with no travel restrictions,
• Residing in, or willing to relocate to, the Asian side of Istanbul, Gebze, or the surrounding area.

Benefits

At Baymak, we believe that work should enrich not only your calendar but also your life. Here are the advantages we provide to support your work-life balance:

• Annual shopping vouchers and monthly snack & beverage allowances,
• An extra day off on your birthday, because your special days matter to us,
• Comprehensive mixed health insurance for you,
• Support packages for child, education, birth, marriage, and bereavement.

What’s Life Like at Baymak?

• A supportive work environment where you can freely share your ideas,
• A company culture that values unity and collaboration with the #OneTeam mindset,
• A sustainable work environment that invests in your personal and professional development.