Administrative Assistant

Career Opportunity: Administrative Assistant – Aftersales | Ali & Sons

Ali & Sons is looking for an organized and detail-oriented Administrative Assistant to support daily aftersales operations, coordinate service activities, and ensure efficient communication between customers and internal teams.

Key Responsibilities:

• Handle customer inquiries related to repairs, maintenance, and warranties.


• Schedule service appointments and follow up on customer satisfaction.


• Maintain accurate service records, warranty claims, and departmental files.


• Prepare service reports, assist with invoicing, and follow up on payments.


• Coordinate with customers, technicians, suppliers, and internal departments.


• Monitor spare parts inventory and coordinate orders with Procurement.


• Provide general administrative and office support.

What We’re Looking For:

• Education: Bachelor’s degree.


• Experience: Administrative experience, preferably in aftersales, warranties, or technical products.


• Computer Skills: Proficiency in Microsoft Excel, Word, and PowerPoint.


• Key Skills: Strong organizational, communication, multitasking, and problem-solving abilities, with excellent attention to detail.

Why Join Ali & Sons?

Be part of a reputable UAE business group that values teamwork, professional development, operational excellence, and customer satisfaction.

Ready to Apply?

Take the next step in your career and join Ali & Sons as an Administrative Assistant – Aftersales