Administrative Manager

The role provides a full range of office management services involved in planning and organizing the activities and tasks associated with the Head of Business Banking. Holder of this role acts as a point of interface with senior people and provides guidance and direction to staff within the unit. The role holders are expected to show a high degree of initiative and discretion in their work and interactions.  Job holder shall independently handle administrative problems/issues, diary management, general correspondence and unit’s records/ mail and stationery ordering systems. Job holder may also be assigned some special tasks such as information gathering and reporting from time to time.  This role requires significant experience and superior PC skills along with a range of interpersonal and administrative skills.

Job Responsibility:

• Plan and schedule meetings and appointments for the Head of Business Banking to ensure balance in time spent.
• Make all necessary arrangements for holding of department’s meetings/conferences and other events in a time and cost effective way.  
• Make travel arrangements, including booking itineraries/venues/hotels in a most time and cost effective way. 
• Provide a complete executive secretarial service (including drafting, finalizing replies etc.) to ensure that matters are dealt with appropriately and in a confidential manner. 
• Manage the office of the Head of Business Banking (involving guiding visitors/callers, office décor, hospitality for VIPs etc.) to maintain and uphold the organizational image. 
• Establish and maintain records and filing systems, replenish stationery and office supplies, office upkeep and arrange for the operation of equipment to ensure efficient and effective functioning of the department.
• Handling of Staff issues such as on boarding and new joiners related issues in coordination with HR.
• Identify and deal with, on behalf of the Head, delegated problems and issues that arise to facilitate smooth running and continuity of business. 
• Deal effectively with internal and external interfaces (often involving top/senior people) to ensure proper follow-up, co-ordination and customer friendly image. 
• Handle internal / external co-ordination with people in order to deal with standard problems and escalate others while ensuring customer friendly image.
• Collect and provide business and management reports/information in a timely way to facilitate management review and decision making. 
• Prepare appropriate reports, returns, meetings minutes, and presentations in order to ensure most effective use of manager’s time.
• Review effectiveness of the departmental / administrative procedures / practices in order to recommend and implement improvements where need is identified. 

Job Skills & Qualifications:

• Bachelor Graduate 
• At least 2 - 4 years of relevant experience in similar job

What we offer you:

• Competitive salary package 
• Strong emphasis on work-life balance and wellbeing across the bank 
• World-class Learning & Development platform and career development 
• Generous annual leave entitlement and Private Healthcare 
• Preferential banking facilities for employees