Business Development Director

Context of the Role

The Business Development Director will identify, negotiate and close new customers across the region, as a strong individual contributor. The right candidate will be target driven, with a passion and sense of ownership to deliver against target. This will be a hands-on role with deep involvement in execution, leading from the front.

Key Responsibilities

• Responsible for developing the overall sales and business development plan in a specified segment and/ or region in the Middle East
• Management of full cycle of sales process hunting for new clients, including agreement/signatures, live account status and ongoing management of accounts
• Developing sales strategies using your local market expertise to maximize go-to-market resources and execute against relevant opportunities
• Ensure excellent communication and internal coordination to roll out new services taking into accounts market specificity (regulation, competition etc.)
• Attend trade shows, source leads, follow sales process and report back to sales management team
• Ensure all specific reporting within required time frame including full use of CRM tool with precision
• Provide timely feedback to line manager about performance, sales activity, account management and strategy
• Ensure account retention, contractual health, well-being, and maximum satisfaction of clients
• Initiate and maintain a strong link between customers and back office services to ease communication and facilitate the resolution of any issues,
• Identify trends by researching industry, related events, and announcements, and
• Ensure effective working relationships with all relevant clients/partners, third parties and internal colleagues,
• Effectively communicate the needs of your customers to the support team

Responsibilities

• ~10+ years of experience in business development with 5+ years direct or indirect work experience in the Money Transfer, Fintech, payments or Mobile Financial Services Industries
• Hands-on, driven B2B salesperson from the fintech/payments world, with industry contacts reflecting this background
• Results-oriented with great skills in communication, organization, and negotiation
• Great networking skills
• CRM proficiency, Salesforce CRM knowledge is a plus
• Flexible, self-motivated, disciplined, takes ownership of job at hand
• Team-oriented, able to accept and create change
• Strong understanding of customer, market dynamics and requirements
• Ensure effective working relationships with all relevant clients/partners, third parties and internal colleagues
• Strong sense of initiative and ability to work both independently and as part of a team
• Excellent attention to detail
• Fluent in English other languages are a bonus!

About Thunes

Thunes is the Smart Superhighway to move money around the world. Thunes' proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.

Thunes' network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.

Thunes' Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the network receive unrivaled speed, control, visibility, protection and cost efficiencies when making real-time payments, globally.

Members of Thunes' Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks.

Headquartered in Singapore, Thunes has offices in 14 locations, including Abidjan, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco and Shanghai.

For more information, visit: https://www.thunes.com/