Job Description - CNC Field Service Engineer

We're recruiting a CNC Field Service Engineer for one of our clients, who is a leading manufacturing company based in Dubai, UAE.

About Our Client:

Our client is a leading manufacturing company based in Dubai, UAE, specializing in delivering innovative industrial solutions across diverse sectors. With a strong commitment to quality, operational excellence, and advanced manufacturing technologies, the company has established a solid reputation for delivering high -performance products and integrated production solutions.

Key Responsibilities:

  • Install and commission new CNC machines at customer sites,
    including assembly, alignment, leveling, calibration, wiring, and final
    testing to ensure the machines are fully operational

  • Perform planned preventive maintenance and provide reactive
    breakdown support to minimize machine downtime

  • Diagnose and troubleshoot complex technical issues involving
    mechanical, electrical, hydraulic, pneumatic, and CNC control systems

  • Read and interpret technical drawings, electrical
    schematics, and PLC (Programmable Logic Controller) ladder diagrams to carry
    out repairs and maintenance

  • Provide technical training to customer personnel on the safe
    and efficient operation and maintenance of CNC equipment

  • Prepare detailed service reports documenting hours worked,
    installations completed, repairs performed, parts used, and technical
    recommendations



Requirements

  • Bachelor's degree in Mechatronics, Electrical Engineering,
    Mechanical Engineering, Industrial Automation, or a related field

  • Minimum 5 years of experience in CNC machine installation,
    commissioning, maintenance, and troubleshooting

  • Hands -on experience with CNC milling machines is mandatory
  • Experience working with machine tool manufacturers, CNC
    distributors, or authorized service providers is preferred

  • Experience in customer -facing field service roles
  • Strong knowledge of FANUC CNC systems and software
    maintenance functions

  • Strong knowledge of Siemens SINUMERIK controllers (828D,
    840D, and SINUMERIK ONE) and their software maintenance functions

  • Knowledge of CNC parameter backup, restoration, and recovery
    procedures

  • Knowledge of PLC diagnostic tools and troubleshooting
    techniques

  • Knowledge of servo and spindle drive diagnostics
  • Knowledge of CAD/CAM software is an advantage
  • Valid UAE driving license (preferred or mandatory, as per
    company policy)

  • Willingness and ability to travel across the UAE and GCC
    countries

  • Good command of written and spoken English


Benefits

  • Competitive Salary
  • Employee Benefits as per the UAE Labor Law


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