Communications Manager

The Communications Manager is responsible for
developing and implementing IFZA's external and internal communications
strategies to strengthen the organization's reputation, enhance employee
engagement, and ensure consistent messaging across all communication channels.

The role manages corporate public relations, media engagement, internal
communications platforms, employee communications campaigns, and key corporate
events. The Communications Manager also leads the planning, content
development, and execution of IFZA's bi-annual Town Hall meetings and other
internal engagement initiatives, ensuring alignment with IFZA's strategic
priorities, culture, and values.

Public Relations & Corporate
Communications

• Develop and
  execute IFZA's public relations and corporate communications strategy.
  
• Build and maintain relationships with media,
  journalists, industry influencers, and strategic stakeholders.
  
• Manage press
  releases, media statements, executive articles, opinion pieces, and
  corporate announcements.
  
• Coordinate
  media interviews, speaking opportunities, podcasts, and external
  engagements.
  
• Monitor media
  coverage and industry trends, providing regular reporting and strategic
  recommendations.
  
• Support crisis and issue management
  communications when required.
  
• Ensure
  consistency of brand messaging across all external communications
  channels.
  
• Manage external
  communications agencies and suppliers where applicable.
  

Internal Communications

• Develop and execute IFZA's internal
  communications strategy to support employee engagement and organisational
  alignment.
  
• Manage internal communication channels,
  including intranet, newsletters, email communications, and leadership
  updates.
  
• Create and
  implement employee communication campaigns relating to business updates,
  culture, people initiatives, and strategic priorities.
  
• Partner with People & Culture and
  business functions to ensure clear and timely communication of
  organisational initiatives.
  
• Monitor
  readership, engagement, and communication effectiveness through regular
  reporting and analytics.
  
• Maintain
  editorial calendars and communication plans for all internal channels.
  

Town Halls & Corporate Events

• Lead the
  end-to-end planning and delivery of IFZA's bi-annual Town Hall events.
  
• Develop event
  themes, communication plans, executive presentations, scripts, key
  messages, and employee engagement activities.
  
• Coordinate with
  leadership and cross-functional stakeholders to ensure high-quality
  content and delivery.
  
• Manage internal
  event communications before, during, and after events.
  
• Support additional employee engagement
  events, culture initiatives, recognition programmes, and strategic
  internal campaigns throughout the year.
  
• Coordinate suppliers, event agencies,
  production teams, and vendors when required.
  
• Measure event
  effectiveness and provide recommendations for continuous improvement.
  

Content & Editorial Management

• Oversee the
  creation of high-quality written, visual, and digital communications
  content.
  
• Ensure all
  communications reflect IFZA's tone of voice and brand standards.
  
• Manage communication calendars and workflow
  across multiple stakeholders.
  
• Review and
  approve communication materials before publication.
  

Performance & Reporting

• Track and report on communication KPIs,
  including media coverage, engagement, reach, readership, and sentiment.
  
• Produce regular communications performance
  reports and strategic recommendations.
  
• Use data and
  feedback to continuously improve communications effectiveness.
  

Requirements

• Minimum 5-8
  years of experience in Corporate Communications, Public Relations,
  Internal Communications, or related fields.
  
• Demonstrated
  experience managing corporate reputation and media relations.
  
• Proven track record in employee
  communications and engagement programmes.
  
• Experience
  planning and delivering large-scale corporate events, leadership forums,
  and town hall meetings.
  
• Experience
  working with senior executives and leadership teams.
  

Qualifications & Skills

• Bachelor's degree in Communications, Public
  Relations, Journalism, Marketing, Media Studies, or a related field.
  
• Exceptional
  written and verbal communication skills in English.
  
• Strong
  presentation and storytelling abilities.
  
• Proven media
  relations and stakeholder management experience.
  
• Experience
  developing executive-level communications materials.
  
• Strong project
  management and event coordination skills.
  
• Excellent
  attention to detail and ability to manage multiple priorities.
  
• Strong analytical, planning, and
  organisational skills.
  
• Experience
  using internal communications platforms, email marketing tools, and
  reporting dashboards.
  

Benefits

• International team (over 50 nationalities)
  
• 24 annual leave days
  
• Annual flight home
  
• Life insurance plan
  
• Medical insurance plan (with the option to upgrade at your own cost)
  
• Invitations to participate in various company functions, staff events, and department team building events
  
• Opportunities to learn, develop and grow with the organization
  
• Being part of a motivated team and Moving-Forward-Company-Culture