Door Manager

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury
Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining
‘FIVE -Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven
Self -Starter, you have Excellent Communication, Leadership and Organisational
Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and
Implement Innovative Solutions in a Fast -Paced Environment. Not even the
Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with
Precision and Finesse. A ‘Can -Do!’ Attitude Coupled with An Inherent Flair for
Taking Ownership Makes You a Highly Motivated Go -Getter.

Your Outgoing
and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’
and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing
short of Sensational. Joining our Food and Beverage Team as a Door Manager will Empower you to deliver Exceptional Experiences
across our award -winning Lifestyle Destinations. Jump on Board and Unlock your
Potential in a Buzzing Environment that will take your Career to New Heights!

Compensation

• A fixed monthly salary of AED 10,000 offered as part of this exciting career opportunity.
  

What We’re
Looking For

• A proven track record
  of 2 -3 years in a Luxury Hotel environment in a supervisory or managerial Front
  Office role, delivering sensational Guest Experiences synonymous with FIVE's
  award -winning Service Quality.
  
• Extensive Proficiency
  in managing Reservations platforms and bookings across various channels
  Efficiently.
  
• A Proactive Nature,
  coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation
  is curated to perfection.
  
• Excellent
  communication and interpersonal skills, leveraging strong verbal and written
  skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  
• A Welcoming and
  Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
  
• Commitment to
  maintaining a Sensational reception area, reflecting the Premium standards of FIVE
  Hotels.
  
• Next -Level
  Organisational and Leadership skills, effectively leading and inspiring the
  FIVE Tribe to New Heights.
  
• A professional,
  Insta -Worthy Appearance, always adhering to FIVE’s Grooming Standards and
  maintaining a polished, ‘FIVE -Styled’ demeanour.
  
• A hands -on attitude,
  fuelled by a ‘Can -Do!’ Spirit.
  

Key Responsibilities

• Demonstrates extensive
  knowledge of FIVE Hotels and recognises Regular Guests, delivering Sensational
  Personalised Service and Guest Relations.
  
• Provides accurate Waiting Times
  and effectively manages Seating Arrangements, optimising the ‘FIVE -Star’ Guest Experience.
  
• Creates and maintains an Electrifying
  ‘Vibe at FIVE’ for Guests, Meticulously accommodating Guests preferences and
  special requests.
  
• Greets Guests with Warmth
  and Professionalism, embodying the Essence of FIVE and setting the tone for a
  Next -Level Guest Experience.
  
• Enhances the Guest Experience
  through Attentive assistance, anticipating needs and Exceeding Expectations.
  
• Extends special courtesies
  to VIP Guests, ensuring their Comfort and Satisfaction throughout their experience
  at Playa Pacha.
  
• Upholds the Highest Standards
  of Insta -Worthy Grooming and Conduct.
  
• Continuously seeks
  opportunities to enhance Guests' perception of Playa Pacha.
  
• Takes Ownership of the Entrance
  to Playa Pacha, serving as the Guests' first Point of Contact.
  
• Efficiently executes Guest List
  and Ticket Verification procedures, maintaining a Balance between Exclusivity
  and Accessibility.
  
• Employs strategic Crowd Management
  Techniques to regulate Guest flow and prevent congestion while upholding FIVE’s
  Exacting Standards.
  
• Maintains constant Vigilance
  over the Entrance Area, promptly addressing any potential Security Concerns or
  disruptive behaviour.
  
• Collaborates closely with
  the Security Team to implement proactive measures and Respond Effectively to
  incidents or emergencies.
  
• Leads by example, Embodying
  Professionalism, integrity, and teamwork in interactions with Door Staff and fellow
  FIVE Tribe Members.
  
• Provides ongoing Support
  and Guidance to the Team, fostering a Collaborative Environment where everyone
  feels Empowered to Excel.
  
• Conducts regular Training
  sessions and briefings to ensure ‘FIVERs’ are well -informed and aligned with Operational
  Standards and Objectives.
  
• Acts as a liaison between Guests
  and other Departments, facilitating Seamless communication and Resolving
  queries or issues with Finesse.
  
• Serves as a Proud Ambassador
  of Playa Pacha, embodying its Spirit of Next -Level Entertainment, Creativity,
  and Sustainability in Every interaction.
  

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self -Effacing, and Work Hard
to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe
at FIVE’ and apply it to create Insta -Perfect Experiences for our Guests that
keeps them Coming Back for More. If you Dream of being surrounded by Like -Minded
Individuals who share your Passion for Delivering Unforgettable Moments that
last a Lifetime – then Look No Further and Unleash your Next -Level Potential.

Sustainable
Indulgence at FIVE

FIVE is a leader in Sustainable Luxury Hospitality and Entertainment,
with 100% of its Dubai and Zurich hotels certified LEED Platinum, the highest
green building rating globally. FIVE's Dubai properties run on 100% solar power
through the UAE's only hotel I -REC Agreement with DEWA.

In 2023, FIVE Holdings received an 'A' ESG Rating from ISS, the world's
highest ESG rating out of ISS' 7,000+ universe of rated entities.. With the
acquisition of the Pacha Group, FIVE Holdings will continue to scale its Sustainable
Indulgence strategy into new frontiers, as The Group drives global 2050 Net
Zero action, now.

An Equal Opportunity Employer

The FIVE Tribe represents over 80+ nationalities across its over 3000
‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an
Equal -Opportunity Employer. Accordingly, FIVE does not discriminate based on
disability, race, age, sex, gender, sexual orientation, ethnicity, religion or
belief, nationality, marital status, or any other basis protected under
national or local laws. Ranked 8th on the Great Workplaces in the UAE 2024 list
of Large Organisations, the FIVE Tribe is more than a group of people working
together – it is a Family bonded by common Values and Goals, Celebrating
People, Culture and Diversity.

About
FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different
and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the
epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm
Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our
Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and
offers Unbeatable Next -Level Experiences at FIVE’s award -winning Hotels, Dining
Concepts, and 360 -Degree Immersive Nightlife Venues. As part of the
Accomplished FIVE Tribe, you will be part of a group of High Achievers who
Fearlessly Challenge Conventions on a Global Stage.

Find out more here: fivehotelsandresorts.com