Job Description - Executive Housekeeper

Your Journey Starts Here.

This Isn't Just A Role - It's A
Position Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads of
culture, entertainment, and commercial ambition - contributing to an ecosystem
that spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whether
you're in a frontline role, a specialist function, or a leadership position,
every role presents an opportunity to make a meaningful impact.

Roles and Responsibilities

You Take Ownership. You Deliver With
Precision.

You
approach your responsibilities with discipline, a clear understanding of what
the business requires, and a consistent attention to quality - working
collaboratively and focused, at all times, on delivering meaningful output.

  • A minimum of 5 years of Managerial Experience
    in a Luxury Hotel environment in the UAE.

  • Previous experience in Forbes or Leading
    Quality Assurance (LQA)-Rated properties will be Advantageous, demonstrating a
    Strong Commitment to Luxury Service Standards.

  • A Proactive Nature, coupled with a meticulous
    Eye for Detail, ensuring every aspect of the Operation is curated to
    perfection.

  • An Enthusiastic
    Energy and Impeccable Organisation Skills to handle the responsibilities of the
    role.

  • Strong understanding
    of Industry Regulations.

  • 'FIVE-Styled’
    Visionary thinking by finding creative solutions, while taking Ownership for
    all duties and tasks assigned.

  • Remarkable Time Management and Multi-Tasking
    skills to deliver a ‘FIVE-Star’ Experience for our Guests, even under pressure.

  • Flexibility to work a variety of shifts,
    including weekends and holidays, based on the requirements of the Hotel.

  • A professional, Insta-Worthy Appearance,
    always adhering to FIVE’s Grooming Standards and maintaining a polished,
    ‘FIVE-Styled’ demeanour.

  • A Hands-on Attitude, fuelled by a ‘Can-Do!’
    Spirit.

  • Upholds
    FIVE’s Standard Operating Policies, ensuring exquisite Service Levels for
    every Guest.

  • Achieves
    and Maintains the highest standards of Cleanliness, Maintenance, and
    Safety, creating a ‘FIVE-Star’ ambiance throughout the hotel.

  • Serves as a
    Liaison for external contractors, Auditing their Services regularly to
    ensure they meet FIVE's Industry-Leading Standards.

  • Displays
    exceptional Organisational Skills, a Career-Oriented Mindset, and a
    Result-Oriented Approach, remaining Flexible with hours and assignments
    and operating at a Next-Level Capacity.

  • Expertly
    prepares the Annual Linen Budget based on Quantity Inventory.

  • Fosters
    close collaboration with all Departments and the Leadership Team,
    contributing to the Smooth Housekeeping Operations of our FIVE Tribe.

  • Maximises
    Profitability by adeptly managing Expenses, Labour, and other Material
    Resources, embracing an uncompromisingly efficient yet premium approach.

  • Demonstrates
    Health and Safety Consciousness, actively engaging in maintaining a safe
    work environment and understanding and implementing Fire and Safety
    Procedures.

  • Cultivates
    high Morale within the team through Recognition and the Removal of
    Identified Barriers.

  • Embraces an
    Empathetic Leadership Style and a Coaching Nature, positively impacting ‘FIVER’
    Satisfaction and Guest Experiences.

  • Exceeds
    Expectations consistently, even under pressure and in a fast-paced,
    ever-changing environment.

What Success Looks Like

Be Part of an Organisation That
Recognises Delivery and Rewards Growth.

You'll
be part of a global, fast-growing business operating across some of the most
distinctive destinations in the industry, working alongside a diverse,
multicultural team united by shared standards, at a pace that supports real
development and where consistent delivery is recognised across every function,
brand, and territory.

You Connect

You recognise how your work affects the
wider team, the guest, and the business, and you act accordingly.

You
Represent the Brand

In
every interaction, whether with a guest, a colleague, or a partner, you
conduct yourself as a representative of the brand.

You Own It

You assume full responsibility for what
falls within your remit, and you see it through to completion with minimal
oversight.

You Deliver

Your
work is accurate, timely, and consistently meets the standard expected, while
understanding how it connects to the wider business, team output and
commercial results.

You Grow

You receive feedback constructively,
develop your capabilities with intent, and approach every challenge as an
opportunity to improve.


Ready to Join the Tribe?

If You Want to Play at the Highest
Level, We’d Like to Hear from You.

If you're inspired by high-performance environments,
energised by possibility, and driven to deliver work that truly stands out -
write to us with your CV and a brief introduction to the contact below.



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