Your Journey Starts Here.
This Isn't Just A Role - It's A
Position Within A Global Lifestyle Powerhouse.
At The Group, you'll operate at the crossroads of
culture, entertainment, and commercial ambition - contributing to an ecosystem
that spans hospitality, entertainment, real estate, and beyond.
The Opportunity
A Platform for Those Who Deliver.
Whether
you're in a frontline role, a specialist function, or a leadership position,
every role presents an opportunity to make a meaningful impact.
Roles and Responsibilities
You Take Ownership. You Deliver With
Precision.
You
approach your responsibilities with discipline, a clear understanding of what
the business requires, and a consistent attention to quality - working
collaboratively and focused, at all times, on delivering meaningful output.
- A minimum of 5 years of Managerial Experience
in a Luxury Hotel environment in the UAE.
- Previous experience in Forbes or Leading
Quality Assurance (LQA)-Rated properties will be Advantageous, demonstrating a
Strong Commitment to Luxury Service Standards.
- A Proactive Nature, coupled with a meticulous
Eye for Detail, ensuring every aspect of the Operation is curated to
perfection.
- An Enthusiastic
Energy and Impeccable Organisation Skills to handle the responsibilities of the
role.
- Strong understanding
of Industry Regulations.
- 'FIVE-Styled’
Visionary thinking by finding creative solutions, while taking Ownership for
all duties and tasks assigned.
- Remarkable Time Management and Multi-Tasking
skills to deliver a ‘FIVE-Star’ Experience for our Guests, even under pressure.
- Flexibility to work a variety of shifts,
including weekends and holidays, based on the requirements of the Hotel.
- A professional, Insta-Worthy Appearance,
always adhering to FIVE’s Grooming Standards and maintaining a polished,
‘FIVE-Styled’ demeanour.
- A Hands-on Attitude, fuelled by a ‘Can-Do!’
Spirit.
- Upholds
FIVE’s Standard Operating Policies, ensuring exquisite Service Levels for
every Guest.
- Achieves
and Maintains the highest standards of Cleanliness, Maintenance, and
Safety, creating a ‘FIVE-Star’ ambiance throughout the hotel.
- Serves as a
Liaison for external contractors, Auditing their Services regularly to
ensure they meet FIVE's Industry-Leading Standards.
- Displays
exceptional Organisational Skills, a Career-Oriented Mindset, and a
Result-Oriented Approach, remaining Flexible with hours and assignments
and operating at a Next-Level Capacity.
- Expertly
prepares the Annual Linen Budget based on Quantity Inventory.
- Fosters
close collaboration with all Departments and the Leadership Team,
contributing to the Smooth Housekeeping Operations of our FIVE Tribe.
- Maximises
Profitability by adeptly managing Expenses, Labour, and other Material
Resources, embracing an uncompromisingly efficient yet premium approach.
- Demonstrates
Health and Safety Consciousness, actively engaging in maintaining a safe
work environment and understanding and implementing Fire and Safety
Procedures.
- Cultivates
high Morale within the team through Recognition and the Removal of
Identified Barriers.
- Embraces an
Empathetic Leadership Style and a Coaching Nature, positively impacting ‘FIVER’
Satisfaction and Guest Experiences.
- Exceeds
Expectations consistently, even under pressure and in a fast-paced,
ever-changing environment.
What Success Looks Like
Be Part of an Organisation That
Recognises Delivery and Rewards Growth.
You'll
be part of a global, fast-growing business operating across some of the most
distinctive destinations in the industry, working alongside a diverse,
multicultural team united by shared standards, at a pace that supports real
development and where consistent delivery is recognised across every function,
brand, and territory.
You Connect
| You recognise how your work affects the wider team, the guest, and the business, and you act accordingly.
|
You Represent the Brand
| In every interaction, whether with a guest, a colleague, or a partner, you conduct yourself as a representative of the brand.
|
You Own It
| You assume full responsibility for what falls within your remit, and you see it through to completion with minimal oversight.
|
You Deliver
| Your work is accurate, timely, and consistently meets the standard expected, while understanding how it connects to the wider business, team output and commercial results.
|
You Grow
| You receive feedback constructively, develop your capabilities with intent, and approach every challenge as an opportunity to improve.
|
Ready to Join the Tribe?
If You Want to Play at the Highest
Level, We’d Like to Hear from You.
If you're inspired by high-performance environments,
energised by possibility, and driven to deliver work that truly stands out -
write to us with your CV and a brief introduction to the contact below.