Logo-of-Emirates-Park-Zoo-hiring-for-jobs-in-UAE-on-GrabJobs

Front Office Supervisor

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
Apply Now
icon loader Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Front Office Supervisor

1. Hotel Management Systems (PMS) Proficiency

  • Experience using Property Management Systems
    (PMS)

  • Ability to perform:
    • Check-in and check-out
    • Room blocking and reservations
    • Billing and folio adjustments
    • Daily shift closures and reports

2. Telephone and Communication Systems

  • Familiarity with hotel PBX or switchboard
    systems

  • Handling internal/external calls, wake-up calls,
    and message relays

3. Point of Sale (POS) System Knowledge

  • Understanding of how to operate POS terminals for
    guest payments

  • Resolving discrepancies in billing or guest
    complaints related to transactions

4. Microsoft Office Suite

  • Proficiency in Excel (reporting, guest
    data management), Word (correspondence), and Outlook (emails
    & scheduling)

  • Ability to prepare reports and analyze
    performance trends

5. Booking Engine & Channel Manager Experience

  • Knowledge of OTA platforms (Booking.com, Expedia,
    Agoda) and integration tools (SiteMinder, RateGain)

  • Managing inventory, rate parity, and reservations
    from different channels

6. Audit & Night Closure Procedures

  • Understanding of Front Office cash handling
    and reconciliation

  • Ability to assist or supervise night audits and
    ensure end-of-day financial reporting

7. Security & Access Control Systems

  • Familiarity with room key encoding systems (e.g., Onity, VingCard)
  • Awareness of CCTV monitoring for
    lobby/front office zones

8. CRM & Guest Experience Tools

  • Using CRM platforms to record guest preferences,
    feedback, and loyalty tracking

  • Handling post-stay surveys or complaint
    resolution through internal systems

9. Reporting & Compliance

  • Creating and submitting daily sales reports,
    occupancy forecasts, and VIP arrival summaries

  • Ensuring DCT/Municipality regulations are
    followed (for UAE context)



Original job Front Office Supervisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Apply Now
Share Job
Share Job

Auto-Apply to Front Office Supervisor Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Front Office Supervisor Jobs in the UAE

GrabJobs is the no1 job portal in the UAE, connecting you to thousands of jobs fast! Find the best jobs in the UAE, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.