Housekeeping Supervisor

An Exhilarating
Opportunity

Are You Ready for
a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by
Design, FIVE Hotels and Resorts is Redefining ‘FIVE -Star’ Hospitality and
Setting the Gold Standard across the Industry.

Join the FIVE
Tribe - and Get Ready to Make Waves.

The Candidate

A Driven
Self -Starter, you have Excellent Communication, Leadership and Organisational
Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and
Implement Innovative Solutions in a Fast -Paced Environment. Not even the
Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with
Precision and Finesse. A ‘Can -Do!’ Attitude Coupled with An Inherent Flair for
Taking Ownership Makes You a Highly Motivated Go -Getter.

Your Outgoing
and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’
and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing
short of Sensational. Joining our Housekeeping Team as a Housekeeping Supervisor will Empower
you to deliver Exceptional Experiences across our award -winning Lifestyle
Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment
that will take your Career to New Heights!

Compensation

• A fixed monthly salary of AED 2,000 offered as part of this exciting career opportunity.
  
  

What We’re Looking For

• A
  minimum of 1 -2 years of Supervisory Experience in a Luxury Hotel environment in
  the UAE.
  
• High School
  Diploma or equivalent Qualification, with a preference for additional
  certifications or training in Hospitality Management or Housekeeping Expertise.
  
• Knowledge and
  experience with Forbes and Leading Quality Assurance (LQA) Standards is
  advantageous.
  
• Computer
  literacy, with a mastery of Word, Excel, and Outlook, while possessing an
  exceptional knowledge of Hotel PMS, specifically Opera.
  
• Strong
  understanding of Industry Regulations is beneficial.
  
• A
  Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every
  aspect of the Operation is curated to perfection.
  
• Excellent communication and interpersonal
  skills, leveraging strong verbal and written
  skills to engage effectively with guests, FIVE Tribe Members, and stakeholders.
  
• Next -Level
  Organisational and Supervisory skills, effectively leading and inspiring the
  FIVE Tribe to New Heights.
  
• Find
  creative solutions and take ownership of all duties and tasks assigned, while
  ensuring an unparalleled Journey at FIVE.
  
• Skills
  in Improving Customer Satisfaction and Driving Profitability, showcasing a
  commitment to Industry -Leading Standards.
  
• ‘FIVE -Styled’ Visionary thinking by finding creative solutions, while
  taking Ownership for all duties and tasks assigned.
  
• Impeccable
  communication skills, both verbal and written, with fluency in English.
  Additional languages are a Plus.
  
• A
  hands -on attitude, fuelled by a ‘Can -Do!’ Spirit.
  

Key
Responsibilities

• Oversees the Daily
  Operations of FIVE’s award -winning Housekeeping Department with a ‘FIVE -Styled’
  Approach and to meet Guest demands seamlessly.
  
• Maintains sensational
  Attention to Detail, curating stunning Guest Rooms, Public Areas, and
  back -of -house spaces to adhere to FIVE's next -level standards of ‘FIVE -Star’
  Luxury.
  
• Inspires, trains,
  and mentors the Housekeeping Team to apply boundary -breaking Cleaning Techniques,
  ensuring safety protocols and Guest service is nothing short of exquisite.
  
• Monitors and
  controls the Usage of premium Housekeeping Supplies and equipment, ensuring
  lavishly stocked inventory that guarantees Cleanliness at all times.
  
• Prioritises Guest
  Satisfaction by Celebrating Excellence in Housekeeping, addressing and
  resolving any Guest concerns immediately, whilst embodying the ‘Vibe at FIVE.’
  
• Ensures Compliance
  with all Housekeeping Policies, procedures, and industry -leading Brand Standards.
  
• Conducts regular,
  remarkable Inspections of Guest Rooms and public areas, elevating the Guests’ Journey
  at FIVE and promptly addressing any areas for improvement.
  
• Fosters effective
  Communication and Collaboration with other Departments, igniting a
  behind -the -scenes 'Vibe at FIVE' that ensures seamless Guest Experiences.
  
• Communicates issues to the next shift with Enthusiasm and completes any
  Required Paperwork with a remarkable Attention to Detail.
  
• Maintains Records,
  reports, and documentation of Housekeeping Activities, providing an
  award -winning level of Organisation and Care for room occupancy, maintenance
  requests, and lost and found items.
  
• Follows FIVE’s Safety and Security Policies and Procedures, Reporting any
  maintenance problems, safety hazards, accidents, or injuries immediately.
  
• Promotes and
  enforces first -in -class Health and Safety Practices, championing the use of Personal
  Protective Equipment (PPE) and exemplary cleaning and chemical handling Protocols.
  
• Completes all required Safety Training and Certifications with a
  ‘Can -Do!’ attitude.
  
• Maintains a top -notch Personal Appearance and clean Uniform, ensuring a
  Professional and Insta -Perfect Look.
  
• Ensures the Confidentiality of Proprietary Information and protects
  Company Assets with utmost Dedication.
  
• Assists the
  Executive Housekeeper and Housekeeping Manager in developing and managing the Department's
  Budget, showcasing visionary Skills in Resource Allocation for Maximum Impact.
  
• Embraces being a great Team Player and a
  Motivator, elevating the ‘Vibe at FIVE’ to new heights.
  

The Team

‘FIVERs’ are Cultured
yet Chic, Confident yet Self -Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and
apply it to create Insta -Perfect Experiences for our Guests that keeps them Coming
Back for More. If you Dream of being surrounded by Like -Minded Individuals who
share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next -Level Potential.

Sustainable
Indulgence at FIVE

FIVE is a leader
in Sustainable Luxury Living and Hospitality, with its UAE -based Destinations
being the first and only Hotels in the UAE to obtain the International
Renewable Energy Certificates (I -REC) for achieving 100% renewable electricity
for 2022. The company's Science -Meets -Styled ‘Sustainable Indulgence’ Ethos has
led to a completely LEED Platinum -certified operational hospitality portfolio.
FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart
Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved
an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it
one of just five hotels worldwide to receive Platinum Certification. FIVE
illustrates its Commitment to making ‘Sustainability without Compromise on
Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum
(BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope
of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The
FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE
is Committed to Hiring a Diverse and Inclusive Workforce as an Equal -Opportunity
Employer. Accordingly, FIVE does not discriminate based on disability, race,
age, sex, gender, sexual orientation, ethnicity, religion or belief,
nationality, marital status, or any other basis protected under national or
local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large
Organisations, the FIVE Tribe is more than a group of people working together –
it is a Family bonded by common Values and Goals, Celebrating People, Culture
and Diversity.

About FIVE Hotels and
Resorts

FIVE Hotels and
Resorts prides itself on being Disruptively Different and Daringly Unique. Our
Growing Portfolio of Lavish Destinations are the epitome of Glamour and
Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE
Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe
means you are part of a team who Breaks Boundaries and offers Unbeatable
Next -Level Experiences at FIVE’s award -winning Hotels, Dining Concepts, and
360 -Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe,
you will be part of a group of High Achievers who Fearlessly Challenge
Conventions on a Global Stage.