Responsibilities
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Develop and maintain a structured, repeatable release strategy aligned with business objectives.
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Create and manage release calendars, windows, and timelines to ensure predictability and coordination.
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Coordinate release activities across development, QA, operations, and business teams to reduce handoff issues.
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Ensure releases comply with organizational governance, change control, and ITIL based risk management practices.
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Conduct comprehensive release readiness checks, including environment validation, risk assessment, and rollback planning.
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Ensure all release components are fully tested and validated to maintain system stability.
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Define, document, and standardize release processes, roles, and responsibilities for consistent execution.
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Implement and enhance automation using CI/CD pipelines and version control to accelerate and de risk releases.
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Oversee deployment execution across environments to ensure smooth, controlled, and compliant releases.
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Apply modern release techniques such as progressive rollouts and feature flags to reduce exposure and mitigate risk.
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Track key release related metrics such as deployment frequency, change failure rate, and rollback frequency.
Requirements
Experience, Skills & Knowledge
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Strong understanding of ITIL processes, DevOps practices, and CI/CD pipelines.
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Experience with release management tools (e.g., ServiceNow, Jira, Azure DevOps).
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Excellent communication, coordination, and problem-solving skills.
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Ability to work under pressure and manage multiple releases simultaneously.
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Experience in cloud environments (AWS, Azure).
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Knowledge of Agile and Waterfall methodologies.
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Attention to detail and strong organizational skills.
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Ability to influence and collaborate across teams.
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Proactive approach to risk identification and mitigation.
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