Manager Business Architect

Key Accountabilities:

• Requirement Discovery & Clarification
  • Lead structured requirement gathering with Business, Product, Operations, and IT stakeholders for Capex initiatives.
  • Translate high-level business objectives and investment cases into detailed functional and non-functional requirements.
  • Challenge ambiguity, assumptions, and incomplete inputs to ensure requirements are clear, measurable, and outcome-driven.
• Requirement Detailing & Documentation
  • Own the creation and maintenance of high-quality requirement artefacts (BRDs, epics, features, user stories, acceptance criteria).
  • Ensure requirements are implementation-agnostic, focused on what is needed rather than how it is built.
  • Ensure traceability between business objectives, requirements, and delivery scope throughout the lifecycle.
• Demand Shaping & Execution Readiness
  • Partner with Project Owners to shape Capex initiatives into delivery-ready demand with defined scope, priorities, and dependencies.
  • Ensure all demands meet entry criteria for estimation, planning, and funding approval.
  • Support backlog refinement and PI / phase readiness by ensuring sufficient requirement maturity.
• Scope Integrity & Change Control
  • Act as a guardian of requirement scope once Capex initiatives are approved.
  • Assess impact of requirement changes on scope, timelines, capacity, and cost in collaboration with Demand and Delivery teams.
  • Support Change Control Boards (CCBs) with clear articulation of requirement changes and business rationale.
• Stakeholder Management & Communication
  • Act as the single point of accountability for requirement clarity for assigned Capex initiatives.
  • Facilitate requirement walkthroughs, refinement sessions, and alignment workshops.
  • Ensure consistent understanding of scope across Business, IT, and vendor teams.

Qualifications, Experience And Skills:

• Minimum Bachelor in Information Technology/ Information Services/ Computer Science
• Certifications such as Project Management, Agile Methodologies is a Must
• Master’s degree is a plus
• 8–12 years of experience in requirement management, business analysis, or product ownership roles
• Proven experience supporting large Capex-funded programs
• Experience working with multi-vendor delivery environments
• Bachelor’s degree in Engineering, IT, or Business (CBAP or equivalent is a plus)
• Strong requirement elicitation, analysis, and documentation skills
• Ability to structure complex problem statements into clear requirements
• Excellent facilitation and stakeholder management capabilities
• High attention to detail with strong scope discipline
• Experience in large telecom or enterprise IT environments (BSS/OSS preferred)
• Solid understanding of Agile and Waterfall delivery lifecycles from a requirements perspective
• Familiarity with backlog refinement, PI planning inputs, and UAT processes
• Proficient with Jira, Confluence, and requirements traceability practices

Success Measures

• Capex initiatives entering delivery with clear, stable, and complete requirements
• Reduced rework, clarifications, and scope churn during execution
• Improved estimation accuracy and delivery predictability
• Higher Business satisfaction with requirement clarity and outcomes