Operations Executive (Real Estate Developer)

Our client (Real Estate Developer) is looking for a
highly organized, detail -oriented, and client -facing Operations
Executive to join Dubai -based team. This is a critical, hands -on role that
sits at the heart of company's operations, acting as the primary point of contact
between the company and clients, coordinating with legal and regulatory bodies,
and ensuring the smooth day -to -day running of post -sale administration.

The candidate will have
prior experience in UAE Real Estate Developer operations, a strong
understanding of RERA processes, and the ability to manage a high volume of
client interactions with professionalism and warmth.

KEY RESPONSIBILITIES

Collections & Client
Relations (Primary Focus)

• Follow up with clients
on outstanding installment payments 

• Prepare and update the
overdue payments report on a daily and weekly basis

• Act as the primary point
of contact for all client inquiries — construction updates, payment
postponement requests, general queries

• Coordinate directly with
clients and their agents on behalf of the Company

• Escalate payment
flexibility requests and special cases to management with full documentation

• Prepare weekly unit
registration reports

RERA & Post -Sale Legal

• Prepare unit folders for
RERA registration; review, submit, and follow up

• Handle resale and
transfer processes end -to -end: buyer documentation, SPA issuance, RERA
submission, and attendance at RERA meetings

• Assist with client
cancellation requests: coordinate with Finance, verify signatures, submit to
RERA

• Process forced
termination/notification cases with RERA for non -responsive or non -paying
clients; manage 30 -day tracking, refund coordination, and cancellation
certificates

Oracle NetSuite Systems
& Data Management

• Maintain and update all
activities on NetSuite: unit status, lead details, SPA and registration status,
dunning holds

• Maintain the internal
unit tracker across all stages: Escrow payments, registration fees, SPA
issuance and signing, 

• Coordinate with Oracle
for system enhancements and automation

Requirements

• Minimum 2–3 years of
experience in UAE real estate operations or a similar role

• Strong knowledge of RERA
processes, SPA documentation, and off -plan regulations

• Experience with NetSuite
or a similar CRM/ERP system is a strong advantage

• Excellent written and
verbal communication in English (additional languages are a plus — Russian or
Arabic particularly welcome given our client base)

• Highly proficient in
Microsoft Excel and standard Office tools

• Ability to manage a high
volume of tasks simultaneously with strong attention to detail

• Professional, warm, and
client -focused — able to handle sensitive client situations with empathy and
discretion

• Immediate or short
notice availability preferred

Benefits