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Under the
general guidance and supervision of the Line Manager, in coordination within
the limits of established Emirates Park Zoo & Resort policies’ procedures,
oversees and implements all Sales activities in his/her specific area of
responsibility. Build business by identifying and selling prospects,
maintaining relationships with clients.
Duties & Responsibilities: |
· Develop
and implement targeted B2B sales strategies to achieve revenue targets for the
zoo and resort.
· Identify
and pursue new business opportunities in corporate sectors, travel agencies,
event planners, and other relevant channels to promote bulk ticket sales and
room packages.
· Manage
and drive the sales of bulk tickets for zoo entry and bulk room bookings at the
resort, ensuring attractive deals for corporate clients and large groups.
· Build
and maintain strong relationships with B2B clients, including corporate
partners, event organizers, and tour operators, ensuring high levels of
satisfaction and repeat business.
· Conduct
market research to identify trends, customer needs, and competitive offerings
to effectively position the zoo and resort's bulk sales packages.
· Prepare
and deliver compelling sales presentations and proposals tailored to the needs
of corporate clients and large groups.
· Lead
negotiations with B2B clients, finalize contracts, and close deals to achieve
sales targets, with a focus on bulk sales.
· Work
closely with marketing, operations, and guest services teams to ensure seamless
execution of sales strategies and exceptional guest experiences.
· Provide
regular sales reports and forecasts to management, tracking progress against
targets, particularly in the B2B and bulk sales segments.
Qualifications:
· Experience:
Minimum of 2-5 years of experience in B2B sales, preferably in the hospitality,
tourism, or outdoor activities industry, with a focus on bulk sales.
· Education:
Bachelor’s degree in business administration, Marketing, Hospitality, or a
related field.
· Driving
licence required
· Bilingual
language will be an added advantage
Skills:
· Strong
B2B sales and negotiation skills with a proven track record of meeting or
exceeding sales targets, particularly in bulk ticket and room sales.
· Excellent
communication and presentation skills.
· Ability
to build and maintain relationships with corporate clients and stakeholders.
· Knowledge
of the tourism and hospitality industry, particularly in outdoor and wildlife
experiences.
· Self-motivated,
proactive, and able to work independently.
· Strong
organizational skills with attention to detail.
· Proficiency
in Microsoft Office Suite and CRM software.
Preferred Qualifications:
· Experience
working in a zoo, resort, or similar environment.
· Knowledge
of sustainable tourism and conservation practices.
· Familiarity
with the local market and key players in the B2B and tourism industry.
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