Senior Relationship Manager, Liabilities

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile.

Job Purpose:

Professional management & maintenance of Business banking relations, in coordination with UH

Principal Accountabilities:

Maintain & manage an assigned portfolio with existing Business clients to retain & grow their banking relationships in a profitable manner and in line with assigned business growth targets.

Identify, solicit and acquire new Business clients in line with approved corporate strategies for Assets, Liabilities, Trade and Treasury Sales.

Negotiate appropriate growth in CASA balances/FX Fee in conformity with the Bank’s governance standards and risk appetite after thorough analysis of information necessary

Making regular visits to clients for both monitoring and business generation purposes. Such visits to be recorded by way of call reports which are to include all pertinent information in a timely manner.

Conduct account planning with Client Service Team Members & cross selling other products & services to Business clients to ensure multi-product relationship and greater Share of wallet. Facilitating other lines of business in exploiting business opportunities through referrals to Wealth/Consumer Banking.

Establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.

Ensure timely and accurate business risk administration through timely completion of annual reviews and regular monitoring of KYC, financials, covenants, and other parameters within the review cycle.

Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank

Education and Experience

8 – 10 years of experience in Business banking with 5-6 years of exposure to Business Banking, Liabilities in the UAE. Ideally incumbent should have had exposure to one or more emerging markets.