Service advisor

• Previous experience in automotive after-sales service or customer service is an advantage.
  
• Good knowledge of vehicle maintenance, repair procedures, and automotive systems.
  
• Excellent communication, customer service, and interpersonal skills.
  
• Ability to identify customer concerns and coordinate with workshop technicians.
  
• Prepare job cards, repair estimates, service quotations, and invoices.
  
• Explain repair requirements, costs, and service recommendations to customers.
  
• Monitor repair progress and ensure timely vehicle delivery.
  
• Handle customer complaints professionally and maintain customer satisfaction.
  
• Basic computer skills and familiarity with dealership management systems.
  

Requirements

• Around 3–5 years for dealership positions
  
• ARABIC knowledge is must