Soft Furnishing Supervisor

• Lead and manage a team of furniture cleaning technicians, ensuring efficiency and quality service.
  Provide training and guidance on furniture cleaning techniques, stain removal, and chemical usage.
  Assign tasks, monitor performance, and ensure adherence to company policies and safety standards.
  Identify various furniture fabrics and materials to determine the most effective cleaning method.
  Supervise and perform deep cleaning, shampooing, stain removal, and nano coating applications.
  Ensure proper handling and maintenance of delicate and high-value furniture.
  Conduct on-site inspections to ensure high cleaning standards and customer satisfaction.
  Oversee the correct usage of cleaning chemicals, ensuring safety protocols are followed.
  Maintain accurate records of cleaning schedules, equipment maintenance, and service reports.
  Serve as the primary point of contact for clients regarding furniture cleaning services.
  Address customer concerns, provide recommendations, and ensure excellent service delivery.
  Support the business in improving cleaning processes and identifying areas for efficiency.
  Travel to different locations using a valid driving license to supervise on-site cleaning operations.
  Ensure proper transportation and availability of cleaning equipment and materials.
  

Requirements