Soft Services Supervisor

Responsibilities 

• Take the necessary direction from Service Manager regarding cleaning operations and any other tasks related to the site.
• Understanding the overall work schedules, allocating & supervising the day to day work assignments of the team Members.
• Responsible for Creating a courteous, friendly, professional, work environment through open communication between team, other departments  and also with the client wherever necessary.
• Ensure compliance with cleaning standards.  
• Brief and communicate with all cleaning staff on all business related information and operational related matters.
• Support health and safety coordinators, ensuring all cleaning staffs are fully conversant with the dangers of their role and specific tasks.
• Deliver cleaning services to pro- actively support operations at site. 
• Engage at site level with client, customers and general public and to remain calm, confident and polite at all times. 
• Ensure critical potential business damaging information is communicated effectively to services manager.
• Ensure work assignments are completed within the specified time frame. 
• Maintain discipline of all cleaning staff within area of responsibility. Respond efficiently and effectively to all cleaning related incidents.
• Responsible to verify the service completion & checklists.
• To plan, control & maintain  the material supply for facilities operations
• To update stock records & asset records
• Execute the jobs to meet company’s QHSE requirements.
• Ensure the workgroup under his supervision to follow the company QHSE policy & procedures.
• Arrange necessary PPE to the workgroup under his supervision.
• Consult with the workgroup under his supervision on QHSE aspects. 
• Correct any unsafe action, unsafe condition of the site. 
• Report any near miss, dangerous occurrences, and incidents. 
• Contribute to incident investigation.
• Attend QHSE meeting.
• Participate in team for hazard identification and risk assessment.
• Aware the workgroup under his supervision about QHSE aspects. 

• Required Skills 

•          Language Proficiency 

•          Technical know- how. 

•          Employee relation 

•          Team building skills 

•          Experience in handling Injection machines and Foam concrete Machines. 

•          Material knowledge 

•          Knowledge of stock keeping. 

•          Water Proofing Knowledge 

•          Supervisory Skills. Desired Skills 

•          Knowledge of English, Hindi & Regional languages. 

•          Supervisory skills 

•          Planning and Implementation skills 

•          Time Management 

•          Customer Oriented 

•          Safety Procedures and knowledge.   Education Trade or Vocational Certificate/ITI/NCVT Experience 3-4 years