System Engineer (OpenText / Micro Focus)

Job Summary

We are seeking an experienced Senior OpenText (Micro
Focus) Consultant with extensive expertise in Enterprise Management
Solutions (EMS), IT Operations Management, and Infrastructure Monitoring. The
ideal candidate will be responsible for designing, implementing, integrating,
and supporting OpenText/Micro Focus solutions across enterprise environments
while driving operational excellence and digital transformation initiatives.

Key Responsibilities

• Design,
  implement, and maintain OpenText/Micro Focus Enterprise Management
  solutions.
  
• Manage
  and support monitoring platforms including:
  
• Operations
  Bridge Manager (OBM/OMi)
  
• SiteScope
  
• Network
  Node Manager i (NNMi)
  
• Business
  Value Dashboard (BVD)
  
• Operations
  Bridge Reporter (OBR)
  
• Operations
  Orchestration (OO)
  
• Optic
  Data Lake (OPTIC DL)
  
• UCMDB
  
• Cloud
  Optimizer
  
• Conduct
  requirement gathering, solution design, deployment, and upgrades of
  enterprise monitoring solutions.
  
• Integrate
  OpenText/Micro Focus tools with third-party applications, ITSM platforms,
  and cloud environments.
  
• Develop
  dashboards, reports, and data visualization solutions using BVD and Optic
  Data Lake.
  
• Configure
  monitoring policies, agents, smart plug-ins, and automation workflows.
  
• Perform
  root cause analysis, troubleshooting, and performance optimization of
  enterprise monitoring environments.
  
• Support
  migration and modernization initiatives involving legacy and distributed
  platforms.
  
• Develop
  custom monitoring solutions using scripting and automation technologies.
  
• Collaborate
  with infrastructure, application, cloud, and security teams to deliver
  integrated solutions.
  
• Provide
  technical leadership, mentoring, and best-practice guidance to internal
  teams and customers.
  
• Participate
  in solution architecture discussions, technical workshops, and customer
  presentations.
  
• Support
  pre-sales activities including technical demonstrations, solution design,
  and RFP responses.
  

Requirements

OpenText / Micro Focus Technologies

• Operations
  Bridge Manager (OBM/OMi)
  
• SiteScope
  
• Operations
  Bridge Reporter (OBR)
  
• Business
  Value Dashboard (BVD)
  
• Operations
  Orchestration (OO)
  
• Network
  Node Manager i (NNMi)
  
• Universal
  CMDB (UCMDB)
  
• Optic
  Data Lake
  
• Cloud
  Optimizer
  
• HP
  Operations Manager (OMW/OMU)
  

Monitoring & IT Operations

• Infrastructure
  Monitoring
  
• Application
  Monitoring
  
• Event
  Management
  
• Incident
  Management
  
• Problem
  Management
  
• SLA
  Management
  
• Service
  Operations
  

Integration & Automation

• Third-party
  tool integration
  
• ITSM
  integration (e.g., ServiceNow)
  
• Automation
  workflows
  
• Scripting
  (Perl, VBScript)
  
• API-based
  integrations
  

Databases

• Microsoft
  SQL Server
  
• Oracle
  Database
  

Operating Systems

• Windows
  Server
  
• Linux/Unix
  

Cloud & Modernization

• Azure
  
• AWS
  
• Hybrid
  Cloud Monitoring
  
• Legacy
  System Modernization
  

Preferred Qualifications

• Bachelor's
  Degree in Computer Science, Information Technology, or related field.
  
• HP
  OMW / OpenText Certifications preferred.
  
• Experience
  in Aviation, Government, Utilities, Telecom, or Enterprise environments.
  
• Strong
  stakeholder management and client-facing experience.
  

Soft Skills

• Strong
  communication and presentation skills
  
• Analytical
  and problem-solving mindset
  
• Team
  leadership and mentoring capabilities
  
• Customer-focused
  approach
  
• Ability
  to work in a fast-paced enterprise environment