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Technical Support Engineer

salary Salary :

AED9,000 monthly

Job Description - Technical Support Engineer


  • Coordinate with the principal technical support team to resolve complex technical issues and ensure manufacturer standards are followed.
  • Provide technical support to Foremen and technicians during vehicle preparation, repairs, and troubleshooting.
  • Guide technicians through fault diagnosis and improve repair efficiency.
  • Support Service Advisors with technical explanations for customer concerns and repair requirements.
  • Manage technical support cases, prepare reports, and ensure timely closure of issues.
  • Conduct vehicle inspections, road tests, and final quality checks before delivery.
  • Investigate comeback jobs and customer complaints, documenting findings as per ISO procedures.
  • Provide on-site technical assistance during emergency breakdowns when required.
  • Ensure compliance with manufacturer standards, QHSEMS requirements, and workplace safety practices.





  • Requirements

  • B.Tech/Diploma in Mechanical or Automobile Engineering
  • 3–4 years of experience in a similar role with an OEM/Authorized dealership
  • Strong knowledge of automotive systems and advanced technologies
  • Ability to troubleshoot mechanical, electrical, and electronic vehicle issues





  • Benefits

    Salary: AED 9,000/month







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