VIP Waiter/Waitress

An Exhilarating
Opportunity

Are You Ready for a Daring Challenge
with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels
and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard
across the Industry.

Join the FIVE Tribe - and Get Ready to
Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent
Communication, Leadership and Organisational Skills. As an Astute Creative and
Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a
Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and
You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude
Coupled with An Inherent Flair for Taking Ownership Makes You a Highly
Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to
Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that
Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a VIP
Waiter/Waitress will Empower you to deliver Exceptional Experiences
across our award-winning Lifestyle Destinations. Jump on Board and Unlock your
Potential in a Buzzing Environment that will take your Career to New Heights!

Compensation

• A fixed monthly salary of AED 2,400 offered as part of this exciting career opportunity.
  

What We’re Looking For

• Previous experience of 1-2 years in a Luxury Hotel environment as a VIP
  Waiter / Waitress is a plus.
  
• Professional, Insta-Worthy Appearance, always
  adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’
  demeanour.
  
• Flexibility to work a variety of shifts,
  including weekends and holidays, based on the requirements of the Hotel.
  
• A Welcoming and Enthusiastic Energy that sets
  the tone for a Sensational Guest Experience.
  
• An elevated and energetic Conversationalist, engaging Guests with lively
  discussions.
  
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring
  every aspect of the Operation is curated to perfection.
  
• Excellent communication and interpersonal skills, leveraging
  strong verbal and written skills to engage effectively with Guests, FIVE Tribe
  Members, and stakeholders.
  
• Finds creative solutions and take ownership
  of all duties and tasks assigned, while ensuring an unparalleled Journey at
  FIVE.
  
• Skills in Improving Customer Satisfaction and
  Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• ‘FIVE-Styled’ Visionary thinking by finding
  creative solutions, while taking Ownership for all duties and tasks assigned.
  
• Impeccable communication skills, both verbal and written, with fluency
  in English (additional languages are a plus).
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  

Key
Responsibilities

• Greets VIP
  Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey
  at FIVE is sensational.
  
• Proactively
  acknowledges and Remembers Guest Preferences, maintaining meticulous Guest
  History records to curate unparalleled, ‘FIVE-Styled’ Service.
  
• Takes and
  delivers Food and Beverage Orders accurately and efficiently, ensuring special
  Dietary Requirements and Preferences are considered.
  
• Presents
  menus and makes knowledgeable Recommendations based on the Guests’ Preferences
  and the availability of ingredients.
  
• Demonstrates
  an Unwavering Commitment to upholding FIVE's First-in-Class Standards,
  providing personalised Service to Guests at all times.
  
• Ensures a
  Seamless Dining Experience for VIP Guests, Anticipating their Needs, and
  Fulfilling Special Requests.
  
• Exhibits an
  exceptional understanding of FIVE's diverse destinations, concepts, menus,
  events, and bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at every
  touchpoint.
  
• Assumes
  Ownership of Guest Concerns and Requests, displaying top-notch Responsiveness
  to Exceeding Expectations, whilst escalating relevant concerns to the Head of
  Department.
  
• Efficiently
  Processes Billing and Payments while adhering to FIVE’s industry-leading
  Control Procedures.
  
• Contributes
  to a Luxurious Dining Experience by working Collaboratively with the Food and
  Beverage Team to maximise Guest Satisfaction, ensuring next-level Service.
  
• Assists in
  the lavish Table Setup and helps maintain the Dining Destination’s overall
  Cleanliness and Atmosphere.
  
• Exemplifies
  the Highest Standards of Hygiene and Safety, including adhering to proper
  handling of utensils, equipment, and best-in-class Cleaning Procedures.
  
• Utilises
  remarkable Sales Techniques to upsell and promote bespoke Services, lavish
  Concepts, and exclusive Special Promotions to Elevate the Guest Experience and
  foster Revenue Growth.
  
• Plays a
  Pivotal Role in the preparation, setup, and breakdown of breath-taking Events,
  Parties, and exclusive Extravaganzas.
  
• Embodies a
  Visionary Mindset that continuously Disrupts and Breaks Boundaries.
  
• Attends
  regular Team Meetings and ongoing bespoke Training Sessions to improve Product
  Knowledge and Service Skills.
  
• Becomes an
  invaluable member of the FIVE Tribe, fostering a buzzing atmosphere while
  Celebrating FIVE’s delicious Culinary Masterpieces, Creative Concoctions and
  Insta-Famous Tunes.
  
• Contributes
  to the signature behind-the-scenes 'Vibe at FIVE,' playing a vital role in the
  success of FIVE’s award-winning initiatives.
  

‘FIVERs’ are Cultured yet Chic, Confident
yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and
apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming
Back for More. If you Dream of being surrounded by Like-Minded Individuals who
share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury
Living and Hospitality, with its UAE-based Destinations being the first and
only Hotels in the UAE to obtain the International Renewable Energy
Certificates (I-REC) for achieving 100% renewable electricity for 2022. The
company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a
completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm
Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings.
FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive
84 Points under LEED v4's BD+C and ID+C rating system, making it one of just
five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment
to making ‘Sustainability without Compromise on Luxury Living’ central to its Future
Vision, with FIVE LUXE
already on track to acquire LEED Platinum (BD+C). These Achievements highlight
FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations,
Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70
nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse
and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE
does not discriminate based on disability, race, age, sex, gender, sexual
orientation, ethnicity, religion or belief, nationality, marital status, or any
other basis protected under national or local laws. Ranked 10th on the Great
Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more
than a group of people working together – it is a Family bonded by common Values
and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and
Resorts

FIVE Hotels and Resorts prides itself
on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish
Destinations are the epitome of Glamour and Experiential Luxury, and currently
consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE
LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who
Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s
award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife
Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of
High Achievers who Fearlessly Challenge Conventions on a Global Stage.