Waiter/Waitress

Your Journey Starts Here.

This Isn't Just A Role - It's A
Position Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads of
culture, entertainment, and commercial ambition - contributing to an ecosystem
that spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whether
you're in a frontline role, a specialist function, or a leadership position,
every role presents an opportunity to make a meaningful impact.

Compensation

• A fixed monthly salary of AED 1,400 offered as part of this exciting career opportunity.
  

Roles and Responsibilities

You Take Ownership. You Deliver With
Precision.

You
approach your responsibilities with discipline, a clear understanding of what
the business requires, and a consistent attention to quality - working
collaboratively and focused, at all times, on delivering meaningful output.

• Previous experience of 1-2
  years in a Luxury Hotel environment as a Waiter/Waitress is a plus.
  
• Professional, Insta-Worthy
  Appearance, always adhering to FIVE’s Grooming Standards and maintaining a
  polished, ‘FIVE-Styled’ demeanour.
  
• Flexibility to work a variety
  of shifts, including weekends and holidays, based on the requirements of the
  Hotel.
  
• A Welcoming and Enthusiastic
  Energy that sets the tone for a Sensational Guest Experience.
  
• An elevated and energetic
  Conversationalist, engaging Guests with lively discussions.
  
• A Proactive Nature, coupled
  with a meticulous Eye for Detail, ensuring every aspect of the Operation is
  curated to perfection.
  
• Excellent communication and
  interpersonal skills, leveraging strong verbal and written skills to engage
  effectively with Guests, FIVE Tribe Members, and stakeholders.
  
• Finds creative solutions and
  take ownership of all duties and tasks assigned, while ensuring an unparalleled
  Journey at FIVE.
  
• Skills in Improving Customer
  Satisfaction and Driving Profitability, showcasing a commitment to
  Industry-Leading Standards.
  
• ‘FIVE-Styled’ Visionary
  thinking by finding creative solutions, while taking Ownership for all duties
  and tasks assigned.
  
• Impeccable communication
  skills, both verbal and written, with fluency in English (additional languages
  are a plus).
  
• A hands-on attitude, fuelled
  by a ‘Can-Do!’ Spirit.
  
• Greets Guests upon Arrival
  with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is
  sensational.
  
• Proactively acknowledges and
  Remembers Guest Preferences, maintaining meticulous Guest History records to
  curate unparalleled, ‘FIVE-Styled’ Service.
  
• Takes and delivers Food and
  Beverage Orders accurately and efficiently, ensuring special Dietary
  Requirements and Preferences are considered.
  
• Presents menus and makes
  knowledgeable Recommendations based on the Guests’ Preferences and the
  availability of ingredients.
  
• Demonstrates an Unwavering
  Commitment to upholding FIVE's First-in-Class Standards, providing personalised
  Service to Guests at all times.
  
• Ensures a Seamless Dining
  Experience for Guests, Anticipating their Needs, and Fulfilling Special
  Requests.
  
• Exhibits an exceptional
  understanding of FIVE's diverse destinations, concepts, menus, events, and
  bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at every touchpoint.
  
• Assumes Ownership of Guest
  Concerns and Requests, displaying top-notch Responsiveness to Exceeding
  Expectations, whilst escalating relevant concerns to the Head of Department.
  
• Efficiently Processes Billing
  and Payments while adhering to FIVE’s industry-leading Control Procedures.
  
• Contributes to a Luxurious
  Dining Experience by working Collaboratively with the Food and Beverage Team to
  maximise Guest Satisfaction, ensuring next-level Service.
  
• Assists in the lavish Table
  Setup and helps maintain the Dining Destination’s overall Cleanliness and
  Atmosphere.
  
• Exemplifies the Highest
  Standards of Hygiene and Safety, including adhering to proper handling of
  utensils, equipment, and best-in-class Cleaning Procedures.
  
• Utilises remarkable Sales
  Techniques to upsell and promote bespoke Services, lavish Concepts, and
  exclusive Special Promotions to Elevate the Guest Experience and foster Revenue
  Growth.
  
• Plays a Pivotal Role in the
  preparation, setup, and breakdown of breath-taking Events, Parties, and
  exclusive Extravaganzas.
  
• Embodies a Visionary Mindset
  that continuously Disrupts and Breaks Boundaries.
  
• Attends regular Team Meetings
  and ongoing bespoke Training Sessions to improve Product Knowledge and Service
  Skills.
  
• Becomes an invaluable member
  of the FIVE Tribe, fostering a buzzing atmosphere while Celebrating FIVE’s
  delicious Culinary Masterpieces, Creative Concoctions and Insta-Famous Tunes.
  
• Contributes to the signature
  behind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE’s
  award-winning initiatives.
  

Be Part of an Organisation That
Recognises Delivery and Rewards Growth.

You'll
be part of a global, fast-growing business operating across some of the most
distinctive destinations in the industry, working alongside a diverse,
multicultural team united by shared standards, at a pace that supports real
development and where consistent delivery is recognised across every function,
brand, and territory.

If You Want to Play at the Highest
Level, We’d Like to Hear from You.

If you're inspired by high-performance environments,
energised by possibility, and driven to deliver work that truly stands out -
write to us with your CV and a brief introduction to the contact below.