CPE Technical Investigation Engineer

CPE Technical Investigation Engineer in Ipswich (IP1) | Hays My career My jobs Q Quentin Search These jobs were popular with other job seekers Field Sales Executive SumUp Payments Limited Ipswich, Suffolk GBP 7,000.00 - 10,000.00 1 month ago Delivery Driver InPost Ipswich (IP1) Up to £18 per hour + Paid Per Parcel 2 weeks ago Installer Hillarys Blinds Ipswich (IP1), IP1 3JA £50,000+ earnings p/a 1 month ago Sales Assistant at Tesco The Entertainer Martlesham Heath, Ipswich (IP5), IP5 3RU Up to £12.71 1 week ago Commercial Team Leader TLP Ipswich (IP1) 1 week ago Sales Consultant Safestyle Gippeswyk Park, Ipswich (IP1), IP1 £55k - 75k per year + OTE - Self employed 4 weeks ago Services Supervisor The Staffing Network Ltd Stowmarket (IP14) £15.83 per hour 1 month ago Installer Hillarys Blinds Colchester, Essex £50,000+ earnings p/a 1 month ago Customs Clearance Coordinator LJ Recruitment Limited Ipswich (IP1) £27000 - £30000 per annum 3 weeks ago Registered Children's Home Manager Eleven Eleven Recruitment Ltd Ipswich, Suffolk £ 55000 per year 1 month ago CPE Technical Investigation Engineer Hays Ipswich (IP1) Contract Published: 21 hours ago £250.0 - £353.49 per annum + £353.49 Apply Save CPE Technical Investigation Engineer Hays Apply Poor Fit Your CV is missing most of what's needed for this role. 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Initial 6-Month Contract (High Likelihood of Extension) We are currently seeking an experienced CPE Technical Investigation Engineer to join a specialist In-Life Support Team responsible for supporting and investigating issues across customer broadband and CPE (Customer Premises Equipment) environments.This is an excellent opportunity for a technical engineer with strong networking expertise and a passion for troubleshooting complex customer-facing broadband and device issues. You will play a key role in identifying root causes, driving resolutions, and improving the performance and reliability of broadband devices deployed across a large customer base. Key Responsibilities Investigate and troubleshoot complex issues affecting CPE products and broadband services. Perform detailed technical analysis and root cause investigations. Support broadband devices deployed within customer environments. Collaborate with engineering, development, and support teams to resolve technical issues. Manage defects, incidents, and investigations using Jira. Work closely with development teams through GitHub to review findings and support fixes. Document investigation outcomes and provide technical recommendations. Essential Skills & Experience Strong networking knowledge and troubleshooting capability. Experience working with broadband technologies and services. Proven experience supporting and diagnosing issues across CPE devices. Understanding of embedded network devices. Excellent analytical and problem-solving skills. Experience using Jira for defect and issue management. Experience working with GitHub. Ability to investigate complex technical problems and drive resolution. Desirable Experience 4-5 years' experience in a technical investigation, support, or engineering role. Knowledge of a broad range of CPE products and technologies. Experience working within telecommunications, broadband, or ISP environments. Working Pattern Hybrid working model. 3 days onsite in Ipswich (Tuesday to Thursday). Monday to Friday. 9:00am to 5:00pm. Apply NowIf you have a strong networking background, experience supporting broadband or CPE technologies, and enjoy technical investigation and root cause analysis, we'd love to hear from you.Contract: 6 months initiallyLocation: Ipswich (Hybrid)Rate: £353.49 per day Umbrella Inside IR35 Start: ASAP If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. 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