Air Export Gateway Coordinator

The Nippon Express Group stands as a prominent global logistics service provider, with its Headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.

We are seeking a proactive and detail-oriented Air Export Gateway Co-ordinator to join our Air Freight team in Uxbridge. This role plays a key part in managing export consolidations through the UK gateway, ensuring efficient planning, build, and uplift of shipments while maintaining high standards of compliance and service.

You will work closely with origin branches, key accounts, airlines, and overseas offices to coordinate export flows, maximise consolidation opportunities, and ensure timely departures. This position requires strong operational knowledge of air exports alongside a commercial and analytical approach to consolidation planning.

Please note the successful candidate must be available to offer Air Export coverage on a Saturday at some times in the month.

Nippon Express is committed to continuous growth and expansion, offering exciting opportunities for career development and leadership in the UK region. This is an excellent opportunity for an experienced airfreight professional looking to move into a more strategic, gateway-focused role within a global logistics organisation.

Key Responsibilities:

• Plan, build, and manage air export consolidations (consols) through the gateway
• Coordinate cargo from multiple branches and customers into groupage shipments
• Manage airline bookings and space allocations to support consolidation plans
• Ensure timely cargo cut-offs, build-up, and uplift in line with flight schedules
• Liaise with internal export teams, overseas offices, and key accounts to align shipment priorities
• Prepare and verify export and consolidation documentation, including MAWB/HAWB, manifests, and customs paperwork
• Monitor cargo flow into the gateway and resolve delays or discrepancies proactively
• Optimise routing and carrier selection to balance cost efficiency and service levels
• Handle specialist cargo including GDP (Good Distribution Practice) and Dangerous Goods (DG) in line with regulations
• Ensure compliance with customs procedures, aviation security, and export controls (e.g., IPRs, SIEL/OIEL, Carnets where applicable)
• Perform post-flight checks and manage exceptions or claims
• Complete file closure and support accurate invoicing at consolidation/job level
• Maintain accurate records within internal systems (e.g., Cargowise/AS400)
• Communicate effectively with stakeholders across the network
• Identify opportunities to improve consolidation efficiency and gateway performance
• Escalate operational issues to senior management where required

What does the right candidate look like?

• Previous Air Freight Export experience (gateway or consolidation experience highly desirable)
• Strong understanding of air export processes and consolidation (groupage) operations
• Experience with airline bookings and capacity management
• Proficient in Microsoft Office (Excel, Word); experience with Cargowise or AS400 advantageous
• Good knowledge of Aviation Security and export compliance requirements
• Available to work shifts Monday - Saturday
• Strong attention to detail with the ability to work under pressure in a time-critical environment
• Analytical mindset with the ability to make operational and cost-based decisions
• Effective communicator with the ability to coordinate across multiple stakeholders
• Highly organised with the ability to prioritise and manage workload independently
• Proactive, self-motivated, and solutions-focused

What can we offer?

• Competitive salary and benefits package including private healthcare
• 25 days holiday
• A collaborative and supportive work environment
• Exposure to international markets and logistics networks
• Stable position within a global top 10 Forwarder
• Newly built office facility
• Free parking