Birmingham / Midlands – Field Based Salary: £17 per hour (approximately £35,000 annualised) + Quarterly Bonus + Mileage Monday–Friday, 09:00–17:00, with paid lunch
A fantastic opportunity has arisen for an experienced pharmacy professional to step into a field-based Area Manager / Operations Manager role, supporting a rapidly growing pharmacy group with an expanding estate.
The organisation currently operates 14 branches, with further acquisitions actively being pursued. This is a newly created position designed to support continued growth, with the estate being geographically divided between two Operations Managers.
You will oversee a defined portfolio of branches, taking responsibility for operational performance, commercial growth, people management, service development and overall branch profitability.
This is not a pharmacist role. The ideal candidate will have strong pharmacy sector experience, ideally with previous operational or management experience, and will be confident leading teams across multiple locations.
Key Responsibilities
Take full operational responsibility for a defined portfolio of pharmacy branches.
Drive growth in NHS prescription volumes and overall branch performance.
Take ownership of branch targets and P&L performance.
Oversee drug buying, pricing and purchasing processes.
Identify and develop opportunities for new pharmacy services and revenue streams.
Ensure existing services are delivered to the required clinical, operational and compliance standards.
Support the continued development of testing and other enhanced pharmacy services.
Work closely with branch teams to identify opportunities for improvement and growth.
Recruit, manage and develop branch employees.
Handle day-to-day HR matters, including performance management and, where necessary, disciplinary processes.
Monitor branch KPIs and take action where performance is below expectations.
Build strong relationships with Pharmacists and branch teams across the estate.
Anticipate operational issues and resolve problems before they impact service delivery.
Work closely with Directors and the wider management team to support continued expansion and acquisitions.
Requirements
Strong experience working within the pharmacy sector.
NVQ Level 2 or ideally Level 3 in Pharmacy Services or a relevant qualification.
Previous management or operational experience within a pharmacy environment is highly desirable.
Strong people management and leadership skills.
Commercially aware with an understanding of targets, performance and profitability.
Excellent attention to detail and organisational skills.
Confident managing multiple branches and competing priorities.
Ability to build effective relationships while maintaining appropriate management boundaries.
Strong judgement, with the ability to know when to challenge and when to take a more supportive approach.
Full driving licence and access to a vehicle.
Comfortable working in a field-based role with regular travel across multiple branches.
Pharmacist qualification is not required.
What's on Offer
£17 per hour, equivalent to approximately £35,000 annualised
Quarterly performance-related bonus
Current bonus opportunity in the region of £2,000–£3,000 per annum, with potential to increase as new services launch
Mileage paid at up to 35p per mile, less the first 50 miles
Field-based position with Birmingham as the preferred central location
Opportunity to join a rapidly expanding pharmacy group
Significant exposure to acquisitions, growth and new service development
Strong opportunity to make a genuine impact across a growing branch network
Career progression as the organisation continues to expand
If you're an experienced pharmacy professional with strong management or operational experience and are looking for the opportunity to step into a broader Area Manager role, this could be an excellent opportunity to join a business at an exciting stage of its growth.
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