ASM

The role

You’ll support the Store Manager to hit sales targets and give customers a great experience. When the Store Manager is away, you run the store.

You’ll:

• Lead sales. Set and drive sales, occupancy and revenue targets, and keep the team motivated to hit them.


• Raise the service bar. Coach the team to give outstanding service and build lasting customer relationships.


• Manage the team. Recruit, train, schedule and supervise the sales team, and give them regular feedback and support.


• Look after stock and budget. Manage stock levels and audits, and support the store’s budget and financial reporting.


• Run the store. Handle day-to-day operations, including opening and closing, safety and compliance.


• Drive marketing and reporting. Deliver in-store promotions and use sales reports to spot trends and opportunities.

What you’ll bring

• Experience as an Assistant Store Manager, or a similar role in retail, sales or customer service


• A track record in consultative selling and customer service


• Telesales experience (highly desirable)


• Clear communication and strong people skills


• Strong literacy and numeracy


• Confidence with Microsoft Office


• Self-motivation, drive and a positive attitude


• You must live within 30 minutes of the store

What’s in it for you

• Up to £35,000 basic, with £42,000 on-target earnings


• Monthly performance bonuses and commission


• Champion of the Month and Champion of the Year bonuses


• 25 days’ holiday plus bank holidays, plus bonus days


• Your birthday off


• Christmas and New Year shutdown (taken from your holiday allowance)


• Pension contributions of up to 3%


• Medicash health plan


• Perkbox employee perks


• Enhanced paternity pay


• Cycle to Work scheme


• Free EV charging at work


• Team nights out


• Real career development

Our values

• Customer First. We treat every customer’s belongings like our own.


• One Team. We never let a teammate struggle alone.


• Challenge Convention. We question “we’ve always done it this way.”


• Be Better. We hold ourselves to a higher standard.


• Have Fun. We celebrate the small wins.