AWS Connect Engineer

AWS Connect Engineer in Nottingham (NG1) | Anson Mccade Search Search These jobs were popular with other job seekers Lead Front End Developer Oscar Associates (UK) Limited Leeds (LS1) £60000 - £70000 per annum 4 days ago Senior Software Engineer Python Middle Recruitment Limited North London (N7) Up to £90,000 per annum 3 weeks ago Software Engineer (Full Stack) Spectrum It Recruitment Limited Hampshire £80000 - £100000 per annum + Benefits & Progression 1 day ago Technical Architect Anson Mccade Belfast (BT1) Unspecified in 1 month NEW Backend Engineer (Git) - SPFYJP00003452 Randstad Digital London £500 - £550 per day 2 weeks ago Senior AI Developer Point of Rental Southern Hill, Reading (RG2), RG2 0TD Unspecified 1 week ago Senior Software Engineer Develop London £75000 - £120000 per annum 1 week ago Azure Platform Engineer Canada Life UK City of London (EC1), EC3V 9JU Competitive 3 days ago React Native Developer ALFA TECHNOLOGY RECRUITMENT LTD Romania Remote Role 5 days ago Lead Backend Engineer Fruition Group London £110000 - £120000 per annum 1 month ago Lead Front End Developer Oscar Associates (UK) Limited Leeds (LS1) £60000 - £70000 per annum 4 days ago Senior Software Engineer Python Middle Recruitment Limited North London (N7) Up to £90,000 per annum 3 weeks ago Software Engineer (Full Stack) Spectrum It Recruitment Limited Hampshire £80000 - £100000 per annum + Benefits & Progression 1 day ago Technical Architect Anson Mccade Belfast (BT1) Unspecified in 1 month NEW Backend Engineer (Git) - SPFYJP00003452 Randstad Digital London £500 - £550 per day 2 weeks ago Senior AI Developer Point of Rental Southern Hill, Reading (RG2), RG2 0TD Unspecified 1 week ago Senior Software Engineer Develop London £75000 - £120000 per annum 1 week ago Azure Platform Engineer Canada Life UK City of London (EC1), EC3V 9JU Competitive 3 days ago React Native Developer ALFA TECHNOLOGY RECRUITMENT LTD Romania Remote Role 5 days ago Lead Backend Engineer Fruition Group London £110000 - £120000 per annum 1 month ago AWS Connect Engineer Anson Mccade Nottingham (NG1) Permanent Published: 1 day ago 70,000 to 85,000 Annual AWS Connect Engineer Anson Mccade AWS Connect Engineer £70,000 to 85,000 GBP Hybrid WORKING Location: Nottingham, East Midlands - United Kingdom Type: Permanent AWS Connect Engineer Location: Nottingham (Hybrid - 3 days per week onsite) Salary: Up to £85,000 + package We are seeking a hands-on AWS Connect Engineer to join a Customer Experience Technology team supporting the evolution of a modern cloud contact centre platform within a regulated financial services environment. This role sits at the heart of a major transformation programme, focused on delivering smarter, more secure, and more personalised customer interactions using Amazon Connect and AWS-native services. Role Responsibilities Design, build, and maintain Amazon Connect contact flows and routing logic aligned to complex customer journeys Develop and enhance AI-powered IVR, agent assist capabilities, and real-time analytics using AWS services Integrate AWS Connect with core enterprise systems, CRM platforms, and external services using APIs and event-driven architectures Implement secure, compliant workflows including authentication, call recording controls, and data protection mechanisms Ensure all solutions meet regulatory standards including PCI-DSS, GDPR, and financial services compliance requirements Build reporting and analytics solutions using Contact Lens and Connect Analytics for operational and regulatory insight Support outbound communication campaigns in line with regulatory obligations Develop infrastructure-as-code using Terraform or CloudFormation with strong governance and change control Participate in disaster recovery and business continuity testing and planning Required Experience Strong hands-on experience with Amazon Connect Experience working in regulated environments (financial services, fintech, or similar) Knowledge of contact centre architecture including IVR design, routing, and CCaaS platforms Experience integrating systems using AWS Lambda, API Gateway, and REST APIs Proficiency in Python or Node.js for serverless development Understanding of regulatory frameworks such as GDPR, PCI-DSS, and FCA requirements Experience with Contact Lens or similar analytics and quality monitoring tools Experience with Terraform or CloudFormation in production AWS environments Desirable Experience Exposure to core banking or financial CRM systems Experience with secure authentication and fraud prevention workflows Familiarity with compliance-driven contact centre operations This is an excellent opportunity for an engineer who enjoys working at the intersection of cloud technology, customer experience, and regulated enterprise environments, with the ability to directly influence how customers engage with a major financial organisation. For more information or a confidential discussion, please get in touch. Reference: AMC-AQU-ACEC Postcode: NG1 #adqu Similar Aws Connect Engineer Jobs Popular with Other Job Seekers Lead Front End Developer Oscar Associates (UK) Limited Leeds (LS1) £60000 - £70000 per annum 4 days ago Senior Software Engineer Python Middle Recruitment Limited North London (N7) Up to £90,000 per annum 3 weeks ago Software Engineer (Full Stack) Spectrum It Recruitment Limited Hampshire £80000 - £100000 per annum + Benefits & Progression 1 day ago Technical Architect Anson Mccade Belfast (BT1) Unspecified in 1 month NEW Backend Engineer (Git) - SPFYJP00003452 Randstad Digital London £500 - £550 per day 2 weeks ago Senior AI Developer Point of Rental Southern Hill, Reading (RG2), RG2 0TD Unspecified 1 week ago Senior Software Engineer Develop London £75000 - £120000 per annum 1 week ago Azure Platform Engineer Canada Life UK City of London (EC1), EC3V 9JU Competitive 3 days ago React Native Developer ALFA TECHNOLOGY RECRUITMENT LTD Romania Remote Role 5 days ago Lead Backend Engineer Fruition Group London £110000 - £120000 per annum 1 month ago Engineering jobs Engineering jobs in Nottingham Jobs in Nottingham Get hired. 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