Barnet Council Corporate Concierge (1 Year FTC) (Barnet Redeployees Only)

Company : Borough Of Barnet

Job Type : Full Time

London, United Kingdom

Job Description - Barnet Council Corporate Concierge (1 Year FTC) (Barnet Redeployees Only)

Description

This vacancy is open exclusively to redeployees within Barnet Council.
Important Note: This role is graded F. In line with the redeployment criteria, only redeployees currently at Grade F (same grade) or Grade G (one grade higher) are eligible to apply.

Important Information for Current Barnet Council Employees

Where possible, employees who have access to Oracle are encouraged to apply via the Opportunity Marketplace (Internal Career Site). This helps to ensure applications are correctly identified as internal and avoids potential delays during the recruitment process.

About Barnet Council

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

About the role

Provide a welcoming and professional front-of-house service at Barnet Corporate Reception, ensuring an exceptional visitor experience. Responsible for visitor coordination, managing reception operations, delivering high standards of customer service, and providing administrative support. Act as the first point of contact for visitors, employees, and stakeholders, maintaining a positive corporate image while ensuring efficient communication and smooth day-to-day reception activities.

Previous experience in a corporate reception, concierge, environment is desirable, with the ability to deliver high standards of professionalism, organisation, and customer care.

Please click here to download the Job description for this role. (Right-click and select “Open in new tab” so you can keep the job description open while completing your application)

About you

As Corporate Reception Concierge you will have the opportunity to be first point of contact for visitors, staff, and stakeholders at Barnet Council’s corporate offices.

This role is pivotal in creating a welcoming, professional, and efficient front-of-house experience that reflects the Council’s values and commitment to excellent customer service.

The Concierge will manage reception operations, provide information and assistance, and ensure that all visitors feel valued and supported during their time at the Council Buildings.

What we offer

31 days annual leave, plus public and bank holidays
Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
A comprehensive Flexible Working Policy which supports work-life balance by empowering staff and management to make decisions around when, where, and how work is done
A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
Excellent training and development opportunities
Employee well- being training programs including confidential employee assistance

How to apply

Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact [email protected]

System notice: Some dates shown on our online application system (such as “Apply Before”) appear in US date format (MM/DD/YYYY) due to Oracle system settings.

Artificial intelligence (AI) can be a useful tool to support your application as a reasonable adjustment, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn, escalated to counter Fraud for further investigation and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening.

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds.

Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.

Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.

Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

Responsibilities

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Barnet Council Corporate Concierge (1 Year FTC) (Barnet Redeployees Only)

Job Description - Barnet Council Corporate Concierge (1 Year FTC) (Barnet Redeployees Only)

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