Business Analyst

Job Description

Key Responsibilities

Gather and analyse requirements; run workshops; map processes and customer journeys; identify risks and opportunities; create clear documentation; support testing, business readiness and implementation activities.

What We're Looking For

Strong Life & Pensions experience, proven Business Analysis experience, excellent stakeholder management and communication skills, process mapping and requirements gathering expertise, and the ability to solve complex business problems.

Desirable

Experience in outsourcing or financial services environments, transformation programmes, Agile/Waterfall delivery, and a Business Analysis qualification.

Core Competencies

• Must act with integrity


• Must act with due skill, care and diligence


• Must be open and cooperative with the FCA and other regulators


• Must pay due regard to the interests of customers and treat them fairly


• Must observe proper standards of market conduct


• Must act to deliver good outcomes for retail customers