Business Central Functional Consultant

Business Central Functional Consultant in Team Valley, Gateshead (NE11), NE11 9XU | Cathcart Technology Find a job Post a job Sign up Tired of searching? 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This is a customer-facing role combining functional support, problem-solving and business process knowledge. You'll work directly with customers to resolve issues, improve how they use their systems and make sure they're getting the most from their Microsoft solutions. The role is predominantly remote, with occasional travel to customer sites when required. The Organisation You'll be joining a Microsoft technology consultancy who specialise in business applications and digital solutions to customers across a range of industries in the UK. The business works across the Microsoft Dynamics 365 ecosystem, including Business Central, Dynamics 365 Customer Engagement and the Power Platform. With a focus on building long-term customer relationships, the team supports clients throughout the lifecycle of their solutions, from implementation through to ongoing support and optimisation. The Role You'll take ownership of customer support across Dynamics 365 Business Central and the wider Microsoft business applications suite. Working primarily through Teams, you'll investigate issues, advise users on business processes and ensure queries are resolved efficiently. You'll also manage the service desk, coordinate escalations and work closely with the wider consultancy and project teams. There's scope to get involved in additional project work, including supporting implementation handovers and helping customers make better use of their systems. What They're Looking For You'll ideally have a background as a BC Functional Consultant, alongside a good understanding of finance and wider business processes. The key skills and experience they're looking for include: ** Experience as a BC Functional Consultant ** A strong understanding of accounting and financial processes ** Confidence supporting, advising and training end users across different levels of an organisation ** Knowledge of management reporting and typical business reporting requirements ** Strong analytical and problem-solving skills, with the ability to investigate issues and take ownership through to resolution. ** Excellent communication skills and the ability to build relationships with both technical and non-technical stakeholders. ** Experience with other accounting or ERP systems, such as Sage 50, Sage 200, Xero or QuickBooks. It would also be beneficial if you have experience with: ** Dynamics 365 Customer Engagement applications, including Sales, Customer Service, Customer Insights or Field Service. ** Microsoft Power Platform, particularly Power Automate. ** Business Central add-ons such as Jet Reports, Zetadocs or Tasklet Mobile WMS. The Offer You'll receive a salary of up to £55,000 (possible flex) + benefits and hybrid working in the Gateshead office. This is a great opportunity for a Business Central Consultant who enjoys working directly with customers and wants a varied role combining functional support, problem-solving and exposure to wider Microsoft technologies. You'll work with a range of businesses, develop your knowledge across the Dynamics 365 ecosystem and have the opportunity to contribute to both ongoing customer support and project delivery. The team is currently small with big plans to grow over next 12 months so there is genuine opportunity to progress into a Senior or Team Lead position If you're a Business Central Functional Consultant or similar with strong finance knowledge and an interest in Microsoft business applications, I'd be keen to hear from you. Cathcart Technology is acting as an Employment Agency in relation to this vacancy. Apply Cathcart Technology Banking and Financial Services 24 Jobs Similar Business Central Functional Consultant Jobs Popular with Other Job Seekers Business Systems Analyst Baltic Recruitment Services Limited Pension, Additional benefits 2 days ago Digital Performance Analyst - Consultant Hackajob Ltd Newcastle Upon Tyne (NE1) £44k - £50k per year 3 weeks ago IFA Client Services Associate Premier Jobs UK Limited Battlefield, Newcastle Upon Tyne (NE1), NE1 1DE From £28,000 to £32,000 per annum Plus company benefits 1 month ago O2C Lead Manager Robert Half Limited Newcastle Upon Tyne (NE1), NE1 Negotiable 1 week ago Digital Performance Analyst - Consultant (Contract) Hackajob Ltd Newcastle Upon Tyne (NE1) Competitive 3 weeks ago Business Analyst DWP Digital Cochrane Park, Newcastle Upon Tyne (NE7), NE7 7NE £44447 - £46547 per annum + 28.97% employer pension 1 week ago Employer Engagement Consultant Ingeus Battlefield, Newcastle Upon Tyne (NE1), NE1 1LE Starting from £36,000 per annum + Package 2 weeks ago Finance Administrator Ingeus Battlefield, Newcastle Upon Tyne (NE1), NE1 1LE Starting from £35,000 per annum + Package 2 weeks ago Accounts Senior SI Recruitment Jesmond, Newcastle Upon Tyne (NE2) From £30,000 to £36,000 per annum 1 week ago HR Operations Analyst Catalyst Kings Manor, Newcastle Upon Tyne (NE1) From £40,000 to £100,000 per annum 2 weeks ago Business Central Functional Consultant jobs Business Central Functional Consultant jobs in Gateshead IT jobs IT jobs in Gateshead Consulting jobs Consulting jobs in Gateshead Jobs in Gateshead Full Time jobs Weekend jobs Retail jobs Amazon Warehouse Operative jobs Christmas jobs Night Shift jobs NHS jobs Apprenticeship jobs Warehouse jobs Cleaning jobs No Experience jobs Remote jobs Admin jobs Administration jobs Apprenticeships jobs Tesco jobs Get hired. 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