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Business Development Manager

Job Description - Business Development Manager

Location

Home-based/Hybrid Working

Overview

Reporting directly to the Sales & Marketing Director, as a Business Development Manager, you will take ownership of multiple campaigns to organisations in line with overall business objectives, engage in sales & marketing activities designed to increase brand awareness and lead generation, and promote the company, its solutions and its values within the Not-for-Profit sector and beyond.

 Key Responsibilities

  • Take lead responsibility for sales opportunities. Operate independently but also collaborate with colleagues from other departments who are supporting pre-sales and sales activities such as demonstrations, tender responses, events, webinars etc.

  • Manage virtual bid teams in the production of quality documentation in response to formal evaluations.

  • Use D365 to track customer communication, issues and metrics and keep accurate and up-to-date records of client activities and opportunities in CRM whilst building, managing and maintaining a pipeline for Microsoft Dynamics 365 CRM and ERP, and Power Platform opportunities.

  • Generate, qualify and manage leads. Work closely alongside the marketing department to coordinate targeted marketing activities.

  • Be able to communicate effectively at multiple levels of an organisation from C-Level down.

  • Deliver orders and revenue in line with agreed targets. Keep accurate and up-to-date records of client activities and opportunities in CRM.

  • Work closely with key technology and solution provider partners such as Microsoft, ClickDimensions, dotdigital, eOne and external stakeholders such as Advisory Consultants.

  • Contribute to the production of articles, blogs, websites, collateral, social media and webinars using experience and knowledge of current drivers in the marketplace gained in sales activities.

  • Other duties as required.


 

Person Profile

Knowledge and Experience

  • Minimum of three years’ experience in a direct, personal quota-carrying, business development role.

  • Two to three years of experience in the Software as a Service (SaaS) industry.

  • Track record of delivery to revenue/margin targets.

  • Previous experience selling CRM/ERP systems (preferably Microsoft Dynamics 365).

  • Previous experience of pipeline management using CRM (preferably Microsoft Dynamics 365).

  • Personable, adaptable, and flexible with the ability to work independently in a dynamic environment. Must be able to multi-task and manage multiple projects, processes, programmes, and procedures simultaneously while working to meet deadlines, goals and deliver on initiatives.

  • Extensive experience working in a team-oriented, collaborative environment. Ability to effectively operate independently or in a team environment.

  • Ability to present ideas in business-friendly and user-friendly language.

  • Highly competent MS Office skills, specifically with Excel and PowerPoint.


Personal Attributes

  • A team player with excellent interpersonal and communication skills (including presentation skills). Be able to communicate effectively at multiple levels of an organisation from C-Level down.

  • Commercially astute with strong negotiation skills.

  • Creative with exceptional listening skills.

  • Strong organisational and planning skills.

  • Highly self-motivated and directed. Positive and energetic demeanour - ‘can-do’ attitude.

  • Keen attention to detail.

  • Proven analytical, evaluative, and problem-solving abilities.

  • Exceptional customer service orientation.

  • Able to exercise independent judgment and problem-solve.


Desirable:

  • Experience of the Not-for-Profit sector would be a distinct advantage.

  • Microsoft Certifications.

  • Knowledge of Microsoft Technology including Azure Services, Cloud Licensing and CSP.

  • Knowledge of m-hance products and services.


Any special circumstances of the role

  • To be able to work flexible hours as and when required.

  • Extensive travel required (UK mainly occasionally Ireland and further afield).


Benefits

  • Competitive Salary & OTE commensurate with such a role and dependent on experience

  • Car Allowance

  • Private Healthcare and Cashback Scheme

  • Pension

  • Life Assurance

  • Voluntary Benefits




 
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