Cleaning Supervisor

Job Role: Cleaning Supervisor

Working Hours: 38.5 hours per week, varied shift pattern - this is a fully flex role requiring availability across a
variety of days and shift times

Pay: £15.25 per hour

Location: St Johns
Shopping Centre, St George's Place, Liverpool, L1 1LY

Reporting to: Soft
Services Manager & Associate Key
Accounts Director

Overview

An exciting opportunity has arisen at Anchor Group Services
for a Cleaning Supervisor to join our established team at St Johns Shopping
Centre in Liverpool.

This is a hands -on, customer -facing role where you will lead
by example, working alongside the cleaning team to maintain exceptional
standards throughout the centre. Whilst supervision forms part of the role,
this is not a desk -based position. We are looking for someone who is visible,
approachable and takes pride in creating a clean, safe and welcoming
environment for shoppers, retailers and visitors.

At St Johns, our cleaning team plays an important role in
creating a positive experience for everyone who visits the centre. We're
looking for someone who enjoys working with people, takes pride in their
surroundings and leads by example.

The successful candidate will be proactive, observant and
adaptable, with the confidence to lead a team from the front.

This is a fully flexible role requiring availability across a
variety of days and shift patterns (including weekends), as per the site rota.
Shifts may begin as early as 6am, so reliable transport for early starts is
essential.

Duties include:

• Leading from the front as a hands -on supervisor, working
  alongside the cleaning team every day.
  
• Maintaining exceptional cleaning and presentation standards
  throughout the shopping centre.
  
• Acting as an ambassador for St Johns Shopping Centre,
  providing a welcoming, helpful and professional presence for customers and
  retailers.
  
• Conducting regular walk -rounds of the centre, identifying and
  addressing issues before they impact the customer experience.
  
• Supporting and motivating team members to deliver consistently
  high standards.
  
• Building positive relationships with retailers, visitors and
  colleagues across the centre.
  
• Ensuring all cleaning activities are carried out safely and in
  accordance with Health & Safety and COSHH requirements.
  
• Supporting the wider operation of the centre by responding
  flexibly to changing priorities and daily challenges.
  

What We're Looking For:

• Someone who
  takes pride in their surroundings and enjoys being part of a busy,
  customer -focused environment.
  
• Someone who
  notices the small details others miss and understands the important role that
  cleanliness, presentation and customer service play in shaping visitors'
  experiences.
  
• A visible
  leader who supports their team, leads by example and embodies the welcoming,
  professional culture that makes St Johns Shopping Centre a great place to work
  and visit.
  

• Proven experience in a cleaning or facilities environment,
  with previous supervisory or team leader experience
  
• Strong understanding of cleaning standards, methods, and best
  practices, ideally within a retail or busy environment
  
• Knowledge of Health & Safety regulations and COSHH
  
• Demonstrated ability to lead, motivate and develop a team to
  achieve high performance standards
  
• Excellent communication skills, with the confidence to engage
  with colleagues, management, and members of the public
  
• Ability to handle customer queries, complaints, and conflict
  professionally and calmly
  
• Reliable, punctual and organised, with a proactive approach to
  maintaining high standards
  
• Flexible approach to work, including availability for early
  starts, late finishes, and weekend shifts
  
• Ability to work in a fast -paced, customer -facing environment
  while maintaining attention to detail
  

• Access to a range of nationally recognised courses to help
  further your career, via the Anchor Academy
  
• Auto Enrolment Pension (if earnings reach the minimum
  requirement for auto -enrolment)
  
• Stream  - access
  to pay as you earn it
  
• Cycle to Work Scheme Available
  
• Full uniform provided
  
• Free Employee Assistance Programme 24/7 including access to
  counselling
  
• Hospital Saturday Fund
  
• Reward and Recognition awards
  
• Free on -site parking
  

What’s Next?

Every day at St Johns Shopping Centre is different. If you're
looking for a role where you can make a visible impact, lead by example and be
part of a team that takes pride in creating a welcoming environment, we'd love
to hear from you.

Apply now and take the next step in your career
with Anchor Group Services.

Other companies may call this role: Cleaning Supervisor, Cleaning
Manager, Soft Services Supervisor, Waste Management Supervisor, Supervising
Cleaner, Cleaning Team Supervisor, Cleaning Team Leader, Facilities Cleaning
Supervisor, Cleaning Operations Supervisor, Hygiene & Cleaning Supervisor,
Cleaning Services Team Leader, Mall Cleaning Supervisor, Retail Cleaning
Supervisor, Centre Cleaning Supervisor

Within commuting distance of: Liverpool, Wavertree, Bootle,
Birkenhead, Speke, Huyton, Kirkby, Wallasey, Chester, Southport, St Helens,
Wigan, Newton -le -Willows, Runcorn, Widnes, Wirral, Warrington.