Client Relationship Manager

Responsibilities

• Provide outsourced business development and account management services to clients, working on projects as required by the business
• Identify, research and profile new business opportunities on behalf of clients
• Proactively approach new opportunities on behalf of clients to establish effective and profitable working relationships
• Manage existing relationships on behalf of clients, nurturing and expanding relationships to increase revenue generated
• Conduct new business meetings, presentations and training sessions with new and existing prospects, as appropriate.
• Achieve and exceed behavioural and commissionable sales metrics, as set by management
• Maintain and update CRM systems to record details of all contact and meetings

Technical Skills, Experience, Qualifications and Other Requirements

• Proven new business sales experience (face to face and telephone)
• Excellent presentation, communication and negotiation skills
• Ability to build rapport quickly and at all levels
• Target focused, enthusiastic, resilient, diplomatic, motivated and driven
• Ability to understand/utilise technical/financial concepts in sales scenarios
• Excellent organisation and attention to detail skills
• The ability to work under pressure with a minimum of supervision
• Full driving licence
• Understanding of Microsoft Office and sales CRM systems