Customer Service & Sales Advisor – Huddersfield

Aka Recruitment are proud to be working with a longstanding and expanding family-run client based in Huddersfield. Following a superb year of business growth, they are now looking to recruit a Customer Service & Sales Advisor to join their friendly and vibrant team. Working Monday to Friday, 8:30am to 5:00pm, with no weekends involved, this is a fantastic opportunity for someone with strong customer service skills who is looking to develop their career within a growing business. Salary basic starts at £26,789 with the offer of future progression also available

Job Duties Include:

• Handling calls from both new and existing customers in a professional and friendly manner


• Processing customer orders accurately over the telephone


• Providing excellent customer service and responding to customer queries


• Liaising with the Production Department regarding orders and any additional requirements


• Dealing with customer complaints and resolving issues quickly and efficiently


• Identifying opportunities to support sales and develop customer relationships


• Maintaining accurate customer records and documentation using internal systems


• Ensuring all customer interactions are handled professionally and efficiently

Requirements:

• Previous experience within a Customer Service Advisor or similar customer-facing role is essential


• Experience within the Manufacturing industry would be advantageous but is not essential


• Excellent communication and telephone skills


• A professional approach with a strong focus on customer service


• Strong attention to detail and accuracy


• Confident using computer systems and maintaining accurate records


• A positive and proactive approach to supporting customers and the wider team

Reasons to Apply:

• Monday to Friday working hours – no weekends


• Family-run and expanding business


• Fun, friendly and vibrant working environment


• Excellent opportunity for career development and progression


• Opportunity to become a valued member of an established and growing team

This is a rare and exciting opportunity to join a successful, expanding family-run business that places real value on customer service and its employees.

You will become an important part of the team, supporting customers at all levels while developing your sales and customer service skills within a friendly and positive working environment.

If you are looking for a role where you can build strong customer relationships, develop your skills and progress within a growing business, this could be the perfect opportunity for you.

To apply for this role, please send your CV in confidence to us here at Aka Recruitment, or for more information, please get in touch and quote Job Reference: Aka3821.