Customer Technical Lead - Quality & Food Safety

Customer Technical Lead - Quality & Food Safety in Stowmarket (IP14), IP14 2AG | REC-REVOLUTION LTD My career My jobs MA My account Search These jobs were popular with other job seekers Certification & Handover Lead CWA: Civil Works Alliance Levington, Ipswich (IP10), IP10 0DD 4 days ago Plant Services Operator Manpower UK Violet Hill, Stowmarket (IP14), IP14 1PH 16.97 1 day ago SEN Class Teacher Polaris Ipswich (IP4), IP4 1JW £28000 - £39520 per annum 3 weeks ago Mechanical Maintenance Technician (Production) Ernest Gordon Recruitment Stowmarket (IP14), IP14 Up to £45000 per annum + Unlimited Overtime, Mon-Fri, Days Based, 2 days ago uPVC Compounder - Days Anglian Home Improvements Norwich (NR6) £15 per hour 2 days ago Water Hygiene Technician HSL Compliance Ltd Diss (IP22) From £12.81 to £14.10 per hour 2 weeks ago Container Operations Manager Streamline Search Limited Stowmarket (IP14), IP14 £38000 - £43000 per annum 1 week ago Technical Lead - Coatings & Corrosion CWA: Civil Works Alliance Thorpe, Leiston (IP16), IP16 4UR 1 week ago Production Line Leader Todd Hayes Ltd Great Yarmouth, Norfolk 4 days ago Quality Technologist The Collective Network Little Ellingham, Attleborough (NR17) £32k - 35k per year 1 month ago Customer Technical Lead - Quality & Food Safety REC-REVOLUTION LTD Stowmarket (IP14), IP14 2AG Permanent Contract; On-site Published: 1 day ago £43,500 per annum Plus great benefits Apply Save Customer Technical Lead - Quality & Food Safety REC-REVOLUTION LTD Apply Customer Technical Lead - Quality & Food Safety Stowmarket £43,500 Turn your food safety and regulatory expertise into customer confidence at Muntons, keeping technical information accurate and helping products meet the highest standards. Help Shape Compliance, Build Customer Confidence, and Support Product Excellence Are you passionate about food safety, regulatory compliance, and maintaining the highest technical standards? Do you enjoy working with customers, suppliers, and internal teams to ensure accurate information and exceptional service? We are looking for a Customer Technical Lead – Quality & Food Safety to join our team and play a key role in supporting our customers, products, and compliance activities across the business. This is an exciting opportunity for an experienced technical professional who thrives in a food manufacturing environment and enjoys combining technical expertise with strong customer and stakeholder relationships. What You'll Be Doing Customer Technical & Regulatory Support As a key technical contact for customers, you will: Manage technical enquiries, questionnaires, and information requests, ensuring accurate responses are provided within agreed timescales. Build strong relationships with customers by providing professional technical support and guidance. Monitor changes in food legislation, regulatory requirements, and customer standards, assessing their impact on products, ingredients, and business processes. Prepare and maintain technical documentation including specifications, declarations, certificates, and compliance statements. Collaborate with colleagues across departments to gather information, communicate regulatory updates, and ensure customer requirements are effectively met. Track and analyse customer technical requests, identifying trends and opportunities to improve systems, processes, and response times. Technical Documentation & Supplier Compliance You'll also play a vital role in maintaining the integrity of our technical information by: Managing and maintaining accurate, controlled, and up-to-date technical documentation and databases. Working closely with Procurement to obtain, review, and maintain supplier technical and compliance information. Following up on outstanding documentation and escalating gaps where appropriate. Ensuring records and documentation meet customer, regulatory, certification, and audit requirements. Providing technical information and documentation to support customer, certification, and third-party audits. Identifying opportunities to enhance document control, information management, and compliance processes across the business. What We're Looking For We are keen to hear from candidates who can demonstrate: A minimum of 5 years' experience within food manufacturing or food processing. Experience working in a Technical, Quality, Regulatory, or Compliance role, ideally with customer interaction. A strong understanding of food legislation, regulatory requirements, and customer technical standards. Practical knowledge of certification schemes such as: ISO 9001 FSSC 22000 Organic Halal Kosher Feed certifications Experience managing technical specifications, declarations, and customer information requests. Experience using SAP and technical database systems. Excellent organisational skills with strong attention to detail. The ability to build effective relationships across departments and with external stakeholders. A proactive approach to problem-solving and continuous improvement. Why Join Us? This is a fantastic opportunity to become a key part of a business committed to quality, compliance, and customer excellence. You will work with experienced colleagues, develop your technical expertise, and help ensure our products continue to meet the highest industry and customer standards. If you're looking for a role where your technical knowledge can make a real impact, we'd love to hear from you. Apply today and help us deliver compliance, quality, and confidence to our customers. Apply REC-REVOLUTION LTD Banking and Financial Services 25 Jobs Similar Customer Technical Lead Jobs Popular with Other Job Seekers Certification & Handover Lead CWA: Civil Works Alliance Levington, Ipswich (IP10), IP10 0DD 4 days ago Plant Services Operator Manpower UK Violet Hill, Stowmarket (IP14), IP14 1PH 16.97 1 day ago SEN Class Teacher Polaris Ipswich (IP4), IP4 1JW £28000 - £39520 per annum 3 weeks ago Mechanical Maintenance Technician (Production) Ernest Gordon Recruitment Stowmarket (IP14), IP14 Up to £45000 per annum + Unlimited Overtime, Mon-Fri, Days Based, 2 days ago uPVC Compounder - Days Anglian Home Improvements Norwich (NR6) £15 per hour 2 days ago Water Hygiene Technician HSL Compliance Ltd Diss (IP22) From £12.81 to £14.10 per hour 2 weeks ago Container Operations Manager Streamline Search Limited Stowmarket (IP14), IP14 £38000 - £43000 per annum 1 week ago Technical Lead - Coatings & Corrosion CWA: Civil Works Alliance Thorpe, Leiston (IP16), IP16 4UR 1 week ago Production Line Leader Todd Hayes Ltd Great Yarmouth, Norfolk 4 days ago Quality Technologist The Collective Network Little Ellingham, Attleborough (NR17) £32k - 35k per year 1 month ago Customer Technical Lead - Quality & Food Safety jobs Customer Technical Lead - Quality & Food Safety jobs in Stowmarket Management jobs Management jobs in Stowmarket Technical jobs Technical jobs in Stowmarket Jobs in Stowmarket Full Time jobs Weekend jobs Retail jobs Amazon Warehouse Operative jobs Christmas jobs Night Shift jobs NHS jobs Apprenticeship jobs Warehouse jobs Cleaning jobs No Experience jobs Remote jobs Admin jobs Administration jobs Apprenticeships jobs Tesco jobs Get hired. 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