Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Delegated Authority Technician

Role Purpose

We’re looking for a Delegated Authority Technician to join our fast-paced team supporting delegated underwriting operations. This hybrid role offers variety, collaboration, and the chance to grow your insurance expertise. You’ll deliver accurate and efficient support across delegated authority processes. Your work will ensure compliance, maintain data integrity, and enable smooth operational delivery. This is an excellent opportunity to develop your skills in a dynamic environment while contributing to a key business area.

Key Accountabilities

• Deliver risk, premium, and claims bordereaux that are accurate and meet agreed timescales and standards.
• Draft and present Delegated Authority agreements and endorsements for sign-off.
• Monitor gross written premium and notifiable limits, ensuring timely reporting.
• Calculate profit commission and provide information related to Treating Customers Fairly (TCF).
• Collate and analyse data for internal and external collaborators.
• Ensure compliance with Lloyd’s Regulatory Standards and FCA principles.
• Maintain up-to-date knowledge of Market Bulletins and Lloyd’s International Trading Advice.
• Use Lloyd’s systems efficiently and adapt to new systems, procedures, and DA structures.
• Support the team and manager with day-to-day operations and project work.
• Liaise professionally with insurers and internal teams.
• Ensure all client records and communications are accurately documented and securely stored.
• Align with GDPR, the Bribery Act 2010, anti-money laundering regulations, and sanctions policies.
• Uphold Howden’s standards, market best practises, and the CII Code of Ethics.
• Adhere to the firm’s Treating Customers Fairly policy and segregation of duties guidelines.

Skills & Experience

• Strong knowledge of the insurance market and Delegated Authorities, including experience preparing risk, premium, and claims bordereaux, agreements, and endorsements.
• Proficient in Excel, with confidence using lookups, formulas, pivot tables, and macros.
• Minimum of 2 years’ experience in the insurance industry.
• Cert CII qualified or committed to achieving the qualification within 18 months of joining.
• Strong attention to detail and ability to manage high volumes of work efficiently.
• Highly organised with excellent time management and prioritisation skills.
• Able to work effectively under pressure and adhere to correct procedures at all times.
• Committed to continuous learning through eLearning and professional development.
• Proactive in identifying and improving inefficient processes.
• Demonstrates core values of Passion, Integrity, Expertise, and Deliver—motivated, trustworthy, eager to grow professionally, and a strong team contributor.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.