What you'll do
- Visit our customers in their homes and complete a survey to assess suitability for a heat pump; solar PV; loft and cavity wall insulation; or complete an Energy Performance Certificate
- Capture multiple data points, including measuring, to complete a heat loss calculation and produce a quote
- Ensure all of the correct information is captured to inform the design and installation of a low carbon heating system
- Expertly explain the process you are undertaking to customers and be an advocate for the technology
- Be an exceptional communicator, ensuring customers feel good about each and every visit and are motivated to upgrade their homes
- Be resilient and adaptable to change in a fast paced environment
What you'll need
- Experience communicating effectively with customers, ideally in a face to face domestic environment
- Previous experience within MCS accredited organisation or assessing properties for energy efficiency or insulation measures is desirable (Domestic Energy Assessor/Retro Fit Assessor qualified is highly desirable but not essential)
- Experience with talking to customers about work in their homes, ideally with a background in measuring and sizing equipment
- It would be desirable also to have experience in technologies such as heat pumps, solar PV, battery storage & electrical equipment
- Some mechanical or electrical experience is preferred but not essential - although an ability to learn quickly to support your role will be required
- Octopus is a tech-forward company so good IT and tech skills are required
- Full clean driving licence (no more than 6 points)
What you'll get
- £29,700 basic salary + progression opportunities
- £2,500 bonus
- £25 per week lunch allowance
- £50 retainer for working an extra day a week
- Shares in Octopus Energy Group
- Company EV
- Use of company tools
- Uniform and all PPE
Why else you'll love it here
- Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.
If you’d like to know more about how we use your data, you can reach out to us via email at [email protected]. We’re happy to help!