Executive & Democratic Services Assistant vacancy at St. Ives Town Council

If you are a people person who thrives on variety, love the buzz of a busy front desk, and want to see your hard work directly benefit your local community, this is the perfect opportunity.

We are seeking a versatile, dynamic individual to join our small Guildhall team, able to blend high-level governance support with strong customer care and community service.

How You Will Make an Impact
• Get involved in local democracy: Take ownership of the Council and Committee meeting cycle, coordinating agendas, reports, and minutes with accuracy and precision to ensure local decision-making runs smoothly.
• Support decision makers – a trusted link supporting both senior staff and elected town councillors. 
• Welcome Your Community: Anchor our front reception desk, bringing warmth and professional flair to a high volume of public enquiries across phones, emails, and face-to-face visits.

What You Bring to the Team
• Community-First Mindset: Exceptional customer service skills and a passion for helping the public.
• Adaptable Multi-tasking: Ability to switch effortlessly between complex administrative tasks and a busy front desk.
• Sharp Communication: Excellent written skills for drafting official correspondence and attention to detail
• Diplomacy and discretion: You understand the importance of political neutrality and can handle sensitive council matters with absolute confidentiality.
• Local Knowledge: A keen interest in parish affairs and the ability to learn council services quickly.

What We Offer
• A unique, vibrant workspace within the historic Guildhall.
• Stability and fair pay: a Real Living Wage salary with local government pension scheme.
• A supportive, close-knit team dedicated to making a visible difference in the parish.

Want to learn more before you apply?
Contact the team and ask for Sally Price, Deputy Town Clerk, for an informal, friendly conversation about the role. Call 01736 797840 (Option 8).

Application deadline: 9am on Tuesday 1 September 2026
Interviews: Week Commencing Monday 7 September 2026

Ready to Apply?
We accept CVs, but to secure an interview, your application must clearly prove how you meet our person specification in full. Give us the detail!

Please find the person specification 

Applications to be sent to: [email protected]
 

This is not a Cornwall Council vacancy therefore please contact the organisation direct for further information.

Organisation address: The Guildhall, Street An Pol, St Ives, TR26 2DS

Email: [email protected]

Website: https://stivestowncouncil-cornwall.gov.uk/