Field Service & PDI Engineer

Field Service & PDI Engineer in Horsham (RH12) | Principal I Ltd My career My jobs MA My account Search These jobs were popular with other job seekers Field Engineer Nextech Group Limited Horsham, West Sussex, BBTE £30000 - £35000 per annum + Company Car 3 weeks ago Field Engineer MSite Charlotteville, Guildford (GU1), GU1 3ES Competitive Salary 3 weeks ago Blinds and Curtains Installer Hillarys Blinds Heene, Worthing (BN11), BN11 3AP £50,000+ earnings p/a 4 days ago Senior IT Support Engineer Edison Smart Worthing (BN11) Up to £40,000 per annum 2 weeks ago Field Service Engineer Future Engineering Bracknell (RG12) £40000 - £55000 per annum + Training + Stability + Work life balance 1 month ago Audio Visual Service Engineer Unified Support Ltd South East London (SE1) From £35,000 to £40,000 per annum Plus monthly car allowance 1 week ago Mobile Mechanical Engineer Crawley Alex Young Recruitment Ltd Crawley (RH11) £43,000 per annum Van, phone, overtime, company benefits 4 weeks ago Maintenance Engineer (Manufacturing) Ernest Gordon Recruitment Crawley (RH10) £40000 - £45000 per annum + 52K OTE + Days Based + Training 1 month ago Service Engineer EDSB Compliance Solutions Crawley (RH11) Up to £40,000 per annum 3 weeks ago Hydraulic Engineer Stantec Brighton, East Sussex Competitive 1 week ago Field Service & PDI Engineer Principal I Ltd Horsham (RH12) Permanent Published: 3 weeks ago Apply Save Field Service & PDI Engineer Principal I Ltd Apply Reports to: Head of Services Location: Field-Based with regular attendance at Head Office and customer sites as required. Job Summary The Field Service & PDI Engineer is responsible for the installation, maintenance, repair, and support of multifunctional print devices, IT-connected office equipment, and related technology solutions. The role combines field-based copier engineering, IT support skills, and Pre-Delivery Inspection (PDI) responsibilities to ensure equipment is prepared, configured, and deployed to the highest standards. Key Responsibilities Field Service Engineering Install, service, maintain, and repair multifunctional printers, photocopiers, scanners, and associated office technology. Diagnose and rectify mechanical, electrical, software, and connectivity faults. Respond to customer service calls within agreed service level agreements (SLAs). Complete preventative maintenance visits to maximise equipment reliability and customer satisfaction. Accurately record service activity, parts usage, and customer interactions using company systems. Provide technical advice and user guidance to customers where required. IT & Network Support C onfigure devices for network environments including TCP/IP, print drivers, scan-to-email, cloud services, and document management solutions. Troubleshoot network connectivity issues relating to printers and MFDs. Support integration with Microsoft 365, Active Directory, network folders, and secure print solutions. Configure and maintain firmware updates and software applications associated with managed print services. Liaise with customer IT departments and internal technical teams to resolve complex issues. Pre-Delivery Inspection (PDI) Conduct full pre-delivery inspections on all equipment prior to customer installation. Build, configure, test, and quality-check devices to ensure readiness for deployment. Install firmware, software, network settings, and customer-specific configurations. Prepare delivery documentation and equipment records. Ensure all assets, accessories, and consumables are correctly allocated and packaged. Operational Support Assist with equipment refurbishment, upgrades, and reconditioning projects. Support stock control and parts management activities. Assist in product demonstrations and technical evaluations when required. Provide technical support to colleagues and contribute to continuous improvement initiatives. Knowledge, Skills & Experience Essential Previous experience as a photocopier, printer, or field service engineer. Good understanding of networking principles including TCP/IP, DNS, DHCP, and Wi-Fi networking. Experience configuring multifunctional devices in networked environments. Strong fault-finding and diagnostic skills. Excellent customer service and communication skills. Ability to work independently and manage workload effectively. Full UK driving licence. Desirable Experience with managed print solutions. Knowledge of Microsoft 365 environments. Experience with document management software. Manufacturer accreditations (e.g. Ricoh, Sharp, Konica Minolta, Canon, Kyocera, Xerox, HP or Epson). Person Specification Customer-focused and professional Organised and detail oriented Positive and proactive approach Flexible and adaptable Team player with strong communication skills Apply Similar Field Service & Pdi Engineer Jobs Popular with Other Job Seekers Field Engineer Nextech Group Limited Horsham, West Sussex, BBTE £30000 - £35000 per annum + Company Car 3 weeks ago Field Engineer MSite Charlotteville, Guildford (GU1), GU1 3ES Competitive Salary 3 weeks ago Blinds and Curtains Installer Hillarys Blinds Heene, Worthing (BN11), BN11 3AP £50,000+ earnings p/a 4 days ago Senior IT Support Engineer Edison Smart Worthing (BN11) Up to £40,000 per annum 2 weeks ago Field Service Engineer Future Engineering Bracknell (RG12) £40000 - £55000 per annum + Training + Stability + Work life balance 1 month ago Audio Visual Service Engineer Unified Support Ltd South East London (SE1) From £35,000 to £40,000 per annum Plus monthly car allowance 1 week ago Mobile Mechanical Engineer Crawley Alex Young Recruitment Ltd Crawley (RH11) £43,000 per annum Van, phone, overtime, company benefits 4 weeks ago Maintenance Engineer (Manufacturing) Ernest Gordon Recruitment Crawley (RH10) £40000 - £45000 per annum + 52K OTE + Days Based + Training 1 month ago Service Engineer EDSB Compliance Solutions Crawley (RH11) Up to £40,000 per annum 3 weeks ago Hydraulic Engineer Stantec Brighton, East Sussex Competitive 1 week ago Field Service Engineer jobs Field Service Engineer jobs in Horsham Engineering jobs Engineering jobs in Horsham Software Development jobs Software Development jobs in Horsham Jobs in Horsham Service Engineer jobs Service Technician jobs Field Technician jobs Field Service Technician jobs Technical Field Engineer jobs ATM Field Service Engineer jobs Print Field Service Engineer jobs Underground Services Engineer jobs Field Service Engineering jobs Sky Engineer jobs Services Technician jobs Facilities Engineer jobs Services Engineer jobs Field Engineer jobs Computer Field Service Engineer jobs Medical Field Service Engineer jobs Get hired. 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