Field Service Engineer

Field Service Engineer - Essex
 
Fed up with 60+ hour weeks, hotel dinners, and missing family time? This Field Service Engineer role offers true work-life balance – and it doesn’t compromise on pay.

Join a global precision machinery manufacturer that values the quality of service over the number of jobs completed.
 
As a CNC Service Engineer, you’ll cover a regional patch within the UK (Essex) – no nationwide scrambling, no constant weeks away from home.  You’ll be the face of the business, servicing, repairing, and installing a high-end range of machinery. There’s no pressure for volume callouts – just quality technical work, backed by optional travel to Europe and training opportunities in Japan. If you’re tired of being overworked and undervalued, this is your chance to change that.
 
Job Responsibilities

Install precision machinery including electrical, electronic, and mechanical components to manufacturer specifications
Diagnose faults and carry out on-site repair work for CNC and metal-cutting machinery
Order replacement parts and complete repairs in line with technical documentation
Liaise with the Service Manager on job progress and flag any major customer or technical issues
Train customers on general machine maintenance to reduce avoidable callouts
Maintain detailed records and documentation for each machine install or service
Attend training on new machinery launches to ensure up-to-date product knowledge
Work independently and manage your own service schedule
Occasionally travel into Europe if desired (optional – not mandatory) 
Skills and Experience

Previous experience as a Field Service Engineer working on high-precision machinery
Background in CNC lathes, metal-cutting, or similar equipment essential
Strong mechanical and electrical fault-finding skills
Confident with PLC systems and ladder logic
Able to read and interpret schematics, technical drawings, and manuals
Proven ability to manage your own time and workload on the road 
Pay and Benefits

Salary up to £35,000
OTE £50,000+ with bonuses
Monday to Friday – circa 40 hours per week
Company car (BMW 330e or similar)
Annual company performance bonus
Monthly bonus paid per machine sold
Up to 6% matched pension contribution
22 days holiday plus bank holidays 
This Field Service Engineer role is a genuine opportunity to step away from the burnout of traditional field service work. With structured hours, extensive training & support, and strong bonus potential, it’s a move worth making
Only candidates based in UK and eligible to work in UK are allowed