Head of IT

Head of IT in Norwich (NR2) | Outlook Publishing My career My jobs Q Quentin Your CV is more than 6 months old. Add a new one so that recruiters can see your recent experience. Upload new CV Search These jobs were popular with other job seekers Senior IT Technician Reed Technology Norwich (NR1), NR1 £20.44 - £26.76 per hour 3 weeks ago Infrastructure Engineer (DV Cleared) Salt Ipswich (IP1), IP1 £70000.00 - £100000.00 per annum + DV allowance + bonus 5 days ago Head of Digital Resilience and Business Continuity (BCDR) Inspire People Ipswich (IP1), IP1 1UR £57367 - £63319 per annum + 29% Pension & Civil Service Benefits 5 days ago Senior Manager - Transformation Portfolio & Change South Norfolk and Broadland Council Norwich (NR7), NR7 0WF £55038 - £60173 per annum 5 days ago IT PLM Lead Engineer Arden White Limited Bracon Ash, Norwich (NR14) £60000 - £65000 per annum 4 weeks ago Cloud Platform Lead - Ipswich Fruition Group Ipswich (IP1) Up to £80000.00 per annum 1 week ago 2nd Line Engineer Workplace IT Technologies Limited King's Lynn, Norfolk, PE30 5BY From £30,000 to £37,500 per annum £2,500 Per Annum Unsocial Hours Trav 2 weeks ago 1st/2nd Line IT Support Engineer (MSP) Just Recruitment Group Ltd Ipswich (IP1), IP1 £28000 - £35000 per annum 2 weeks ago Senior Infrastructure Quantity Surveyor APPLE TECHNICAL RECRUITMENT (UK) LIMITED Norwich (NR1), NR1 £55000 - £60000 per annum + car allowance, pension, bonus etc 1 week ago Technical Architect Inspire People Gippeswyk Park, Ipswich (IP1), IP1 1UR £57367 - £74319 per annum + 29% Pension + Civil Service Benefits 4 days ago Head of IT Outlook Publishing Norwich (NR2) Permanent Contract; Hybrid Published: 4 days ago £45,000 - £55,000 p/a DOE Apply Save Head of IT Outlook Publishing Apply Poor Fit Your CV is missing most of what's needed for this role. Based on resume.pdf Poor fit Strong fit Here are some jobs that are a better fit for you Rate these recommendations Strong Fit Blinds and Curtains Installer Hillarys Blinds New Lakenham, Norwich (NR1), NR1 3DZ £50,000+ earnings p/a 1 month ago See why Role Title: Head of Business Systems & IT Location: Norwich (Hybrid after agreed period) Reporting To: Managing Director / CEO Working Hours: Monday to Friday flexible to be agreed Salary: £45,000 - £55,000 – Depending on experience Benefits: Access to a host of company incentives and social events A relaxed and fun working environment 28 days annual leave inc. Bank Holidays Personal and professional development opportunities Bike to Work scheme Outlook Publishing is an award-winning digital media company delivering B2B content across global markets, backed by an evolving product portfolio and commercial client network. Technology sits at the center of how we operate, collaborate, and scale – particularly across Salesforce, Slack, automation, and AI. We are looking for a hands-on, commercially minded Head of Business Systems & IT to take ownership of our core business systems and wider technology environment. Salesforce is the engine of our business and will be the primary focus of the role. We are looking for someone who can not only maintain what we have built, but proactively develop it, identify opportunities for improvement and help us unlock the full potential of our investment in Salesforce, Slack and AI. Key Responsibilities 1. Salesforce, Slack & AI Own and develop our Salesforce environment, including Flow, custom objects, reporting, data, users, permissions and integrations. Understand our commercial and operational processes and translate business requirements into practical, scalable Salesforce solutions. Administer Slack Enterprise and continue developing the integration between Salesforce and Slack. Lead the ongoing development of Agentforce for Sales, Slackbot and practical AI use across the business. Work closely with teams across the business to identify opportunities to improve processes through Salesforce. 2. Business Systems & Technology Manage and review our connected Salesforce ecosystem, including Natterbox, SalesScreen, SalesSign, Own, Validity and Commercient. Manage and review our wider sales enablement and digital tool stack (LinkedIn, Lusha, ZoomInfo, generative AI etc), monitoring usage and costs and identifying opportunities for improvement. Administer Microsoft 365 and oversee user access, licences and system onboarding/offboarding. 3. IT, Hardware & Security Oversee laptops, office technology, networking, Wi-Fi and other workplace hardware. Maintain appropriate security, access and MFA across our systems. Manage external IT, hardware, telecoms and technology suppliers where required. Provide practical IT support where appropriate, working with external partners for specialist issues. What we're looking for Essential Salesforce Certified Administrator with at least two years of practical Salesforce administration experience. Strong Salesforce Flow, reporting, data management and integration experience. Good understanding of Microsoft 365 and workplace technology. Strong interest in AI and its practical application within business. Commercially minded, with the ability to understand business problems and turn them into practical technology solutions. Comfortable being hands-on and working directly with users across the business. Desirable Experience with Agentforce or other Salesforce AI products. Experience administering Slack Enterprise and Salesforce/Slack integrations. Experience in a sales-led B2B environment. The type of person we're looking for We're not looking for someone to simply keep the lights on. We want someone genuinely curious about technology, interested in how the business operates, and motivated to continually improve the systems behind it. You don't need to arrive knowing everything about Agentforce, AI or Outlook. What matters is that you're willing to learn, experiment, and explore how technology can make a genuine difference to the business. You'll be comfortable talking to a salesperson about how Salesforce could make their job easier, improving a Flow, exploring what AI could automate, or getting involved with a practical IT issue when needed. Ultimately, we want someone who understands both the technology and the business it exists to support. Apply Outlook Publishing Media and Publishing 2 Jobs Similar Head Of It Jobs Popular with Other Job Seekers Senior IT Technician Reed Technology Norwich (NR1), NR1 £20.44 - £26.76 per hour 3 weeks ago Infrastructure Engineer (DV Cleared) Salt Ipswich (IP1), IP1 £70000.00 - £100000.00 per annum + DV allowance + bonus 5 days ago Head of Digital Resilience and Business Continuity (BCDR) Inspire People Ipswich (IP1), IP1 1UR £57367 - £63319 per annum + 29% Pension & Civil Service Benefits 5 days ago Senior Manager - Transformation Portfolio & Change South Norfolk and Broadland Council Norwich (NR7), NR7 0WF £55038 - £60173 per annum 5 days ago IT PLM Lead Engineer Arden White Limited Bracon Ash, Norwich (NR14) £60000 - £65000 per annum 4 weeks ago Cloud Platform Lead - Ipswich Fruition Group Ipswich (IP1) Up to £80000.00 per annum 1 week ago 2nd Line Engineer Workplace IT Technologies Limited King's Lynn, Norfolk, PE30 5BY From £30,000 to £37,500 per annum £2,500 Per Annum Unsocial Hours Trav 2 weeks ago 1st/2nd Line IT Support Engineer (MSP) Just Recruitment Group Ltd Ipswich (IP1), IP1 £28000 - £35000 per annum 2 weeks ago Senior Infrastructure Quantity Surveyor APPLE TECHNICAL RECRUITMENT (UK) LIMITED Norwich (NR1), NR1 £55000 - £60000 per annum + car allowance, pension, bonus etc 1 week ago Technical Architect Inspire People Gippeswyk Park, Ipswich (IP1), IP1 1UR £57367 - £74319 per annum + 29% Pension + Civil Service Benefits 4 days ago Head Of IT jobs Head Of IT jobs in Norwich IT jobs IT jobs in Norwich Directing jobs Directing jobs in Norwich Jobs in Norwich Head Of Risk jobs Head Of Operations jobs Head Of People jobs Head Of Facilities jobs Head Of Security jobs Head Of Quality jobs Head Of Customer Service jobs Head Of Sales jobs Head jobs Head Of ICT jobs Head Of IT Services jobs Head Of IT Operations jobs Head Of Governance jobs Head Of Controlling jobs Head Office jobs Get hired. 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