IT Service Desk Coordinator

IT Service Desk Coordinator in Midsomer Norton, Radstock (BA3), BA3 2HU | Thrive Group Find a job Post a job Sign up Tired of searching? Let’s find you the right jobs faster Get Started Search These jobs were popular with other job seekers IT Administrator Reed Technology Bath (BA1), BA1 £31500 - £32000 per annum 2 weeks ago Helpdesk Consultant Hargreaves Lansdown Bristol (BS1), BS1 Negotiable 2 days ago Operations Controller Evri Bristol, Avon 2 days ago Parts Advisor Autoparts & Diagnostics Limited Bedminster, Bristol (BS3), BS3 4AY From £29,576.17 to £30,413.89 per annum 3 days ago Service Advisor Listers Brislington Trading Estate, Bristol (BS4), BS4 5LQ OTE up to £35,000 plus benefits 3 weeks ago FM Helpdesk Manager ThriveSW Limited Bristol (BS15), BS15 5TH 36000 3 weeks ago Workshop Controller Octane Recruitment Sandy Park, Bristol (BS4) £36000 - £43000 per annum 3 days ago Helpdesk Coordinator ALDWYCH CONSULTING LTD Brislington Trading Estate, Bristol (BS4), BS4 5JJ Up to £13.50 per hour 4 weeks ago MES/MOM/MSB CoE IT Specialist (MSB) GKN Aerospace Bristol, Avon competitive 1 week ago **Recruitment Consultant** training + progression + commission Ernest Gordon Recruitment Bristol (BS1), BS1 £28000 - £120000 per annum + Training, Progression, Benefits 3 days ago IT Service Desk Coordinator Thrive Group Midsomer Norton, Radstock (BA3), BA3 2HU Permanent Contract; On-site Published: 1 day ago Apply Save IT Service Desk Coordinator Thrive Group Apply Thrive Trowbridge are delighted to be working with our client near Radstock who are actively looking to recruit a IT Service Desk Coordinator to join the team on a permanent basis. What you will be doing: In this busy role you will provide essential first-line support and coordination across a multi-site organisation, duties to include : First point of contact for incoming IT service requests and incident queries. Logging, categorising and triaging tickets accurately using the IT Support Management system. Assessing technical issues and routing tickets to the appropriate regional IT Hub or Central IT team. Identifying and escalating high-priority incidents. Monitoring tickets, ensuring agreed service levels are maintained. Keeping end users informed with clear and timely updates. Tracking hardware, software licences, contracts, peripherals and other IT equipment across multiple sites. Monitoring stock levels and arranging replenishment where required. Coordinating the despatch and return of IT equipment between regional Hub locations and sites. What you will need to succeed: Previous experience in an IT helpdesk, service desk, IT administration or similar support environment. Experience of logging and managing tickets through an IT service management system. Good problem-solving and triage skills, with the ability to assess the urgency and nature of an issue. Excellent communication skills and the confidence to deal with users at all levels. ITIL Foundation, FITSM Practitioner certificate or equivalent. Strong attention to detail, good organisational skills and the ability to manage competing priorities. What you will receive in return: To £33,700 DOE Full time Monday to Friday **100% office based** Generous holiday allowance and EAP What you need to do next: If this position sounds of interest and you would like to be considered, please contact Sarah at Thrive Group : sarah.collins@thrivegroup. co.uk Thrive Group are acting as an employment agency in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH Apply Thrive Group HR Services, Recruitment & Selection 20 Jobs Similar It Service Desk Coordinator Jobs Popular with Other Job Seekers IT Administrator Reed Technology Bath (BA1), BA1 £31500 - £32000 per annum 2 weeks ago Helpdesk Consultant Hargreaves Lansdown Bristol (BS1), BS1 Negotiable 2 days ago Operations Controller Evri Bristol, Avon 2 days ago Parts Advisor Autoparts & Diagnostics Limited Bedminster, Bristol (BS3), BS3 4AY From £29,576.17 to £30,413.89 per annum 3 days ago Service Advisor Listers Brislington Trading Estate, Bristol (BS4), BS4 5LQ OTE up to £35,000 plus benefits 3 weeks ago FM Helpdesk Manager ThriveSW Limited Bristol (BS15), BS15 5TH 36000 3 weeks ago Workshop Controller Octane Recruitment Sandy Park, Bristol (BS4) £36000 - £43000 per annum 3 days ago Helpdesk Coordinator ALDWYCH CONSULTING LTD Brislington Trading Estate, Bristol (BS4), BS4 5JJ Up to £13.50 per hour 4 weeks ago MES/MOM/MSB CoE IT Specialist (MSB) GKN Aerospace Bristol, Avon competitive 1 week ago **Recruitment Consultant** training + progression + commission Ernest Gordon Recruitment Bristol (BS1), BS1 £28000 - £120000 per annum + Training, Progression, Benefits 3 days ago IT Service Desk Coordinator jobs IT Service Desk Coordinator jobs in Radstock IT jobs IT jobs in Radstock Support jobs Support jobs in Radstock Jobs in Radstock Full Time jobs Weekend jobs Retail jobs Amazon Warehouse Operative jobs Christmas jobs Night Shift jobs NHS jobs Apprenticeship jobs Warehouse jobs Cleaning jobs No Experience jobs Remote jobs Admin jobs Administration jobs Apprenticeships jobs Tesco jobs Get hired. 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